Mohammed Shahid

I am a travel agent with a strong commitment to providing exceptional customer service and creating personalized travel experiences for my clients. With experience at Nomadic Tours & Travels, I have honed my skills in client consultation, itinerary planning, and problem resolution. My goal is to ensure that every traveler has a seamless and enjoyable journey, from the initial consultation to their return home.

Currently, I work as an Associate in Trans-Processing at Sutherland Global Services, where I assist customers with booking inquiries and technical issues. My ability to resolve escalations and maintain detailed records has contributed to enhancing customer satisfaction. I thrive in fast-paced environments and enjoy collaborating with teams to improve processes and deliver outstanding service.