Abhishek Gupta

Managed e-commerce operations across 4 marketplaces – Amazon, Flipkart, Nykaa & Myntra – covering orders, inventory and shipments. Analyzed 7,842 orders worth ₹18.74L, tracking 96.48% on-time performance, 2.35% returns and 24.6-hour dispatch.

Analysed 3 high-growth sectors – Consumer Tech, Digital Media & EV – through market sizing, competitor mapping and trend analysis. Conducted customer and product-market analysis to assess demand, market potential and business viability.

Analyzed digital campaigns, customer engagement, and influencer performance to evaluate brand reach, marketing ROI, and consumer response. Tracked customer feedback, engagement trends, and campaign data to identify consumer preferences and support data-driven marketing decisions.

Led a 17-member team and managed retail operations, contributing to a 37% improvement in operational efficiency and revenue performance. Drove in-store sales through promotions, upselling, cross-selling, and product placement.

Assisted in coordinating events and daily operations, ensuring seamless execution and guest satisfaction. Managed guest queries and feedback to maintain service quality and enhance customer experience.

Pursuing PGDM with expected completion in 2027.

Completed BHM in 2022.

Completed XII in 2018.