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Abhijith Chandran

@abhijithchandran

Passionate design lead focused on enhancing user experiences.

India

What I'm looking for

I am looking for a collaborative environment that values creativity and innovation, where I can further develop my design skills and contribute to impactful projects.

As a Design Lead specializing in UX and UI, I am dedicated to improving user experiences in the digital space. My journey began with a strong educational foundation, including a UX & UI Design Certification from Springboard and an MBA in Retail Management. I thrive on identifying customer pain points and delivering innovative solutions that enhance product usability.

In my recent role at IBM, I led projects utilizing agile methodologies, conducting usability testing to drive design improvements for the Maximo application. My experience spans various industries, where I have successfully designed new features and revamped user flows to optimize user engagement. I am passionate about collaborating with cross-functional teams to prioritize UX challenges and deliver impactful design solutions.

Throughout my career, I have developed a robust skill set in user-centric design, interaction design, and user research. My freelance projects further showcase my versatility, as I have designed mobile applications that cater to diverse user needs. I am eager to continue growing in my field and contribute to creating exceptional user experiences.

Experience

Work history, roles, and key accomplishments

IB

Design Lead (UX & UI)

IBM

Oct 2023 - Jul 2024 (9 months)

 Lead designers using agile and lean delivery methods.
 Led design to create free hand collaboration & whiteboard tool for system engineers creating complex technical system design models.
 Redesigned Maximo Application Suite FTUE.
 Conducted usability testings for new features in Maximo application.
 Launched new features for software to avoid unplanned downtime in asset management.

IN

UX & UI Designer

Infoworks

Feb 2022 - Jun 2023 (1 year 4 months)

 Designed 2 new stand-alone products (Data Replicator & ProdOps Dashboard).
 Owned Design process and decisions (Discover, Design, Validate) of cloud data products from scratches to final releases.
 Conduct usability testing to improve product and new features.
 Collaborate with Product, Tech & Dev teams to prioritize UX issues.
 Launched Design Style Guide saving 50% of dev efforts & time.

AM

Sr. Product Specialist (Seller UX)

Amazon.com

Sep 2014 - Jan 2022 (7 years 4 months)

 Improved seller listing experience on Seller Central (seller UI) by reducing friction on product listing flow.
 Driven UX & UI improvements on seller application journey to reduce backend ops efforts. (Achieved 50% YOY reduction in seller contacts related to listing removal).
 Shipped 2 Self-Service tools (2000+users) to handle marketplace operations and request approvals.

Education

Degrees, certifications, and relevant coursework

Springboard logoSP

Springboard

Certification, UX & UI Design

2020 - 2021

Completed a 12-month intensive program in UX UI methodologies with 1:1 expert mentorship, focusing on identifying gaps in products and delivering the best possible solutions.

MICA logoMI

MICA

PG Certification, Digital Marketing & Analytics

2018 - 2019

Pursued a Post Graduate Certification in Digital Marketing & Analytics, focusing on the latest trends and techniques in digital marketing.

University of Mysore logoUM

University of Mysore

MBA, Retail Management & SCM

2012 - 2014

Completed an MBA with a specialization in Retail Management & Supply Chain Management, gaining insights into business operations and management strategies.

Amrita University logoAU

Amrita University

Bachelor of Business Management, Business Management

2009 - 2012

Earned a Bachelor of Business Management, focusing on foundational business principles and practices.

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