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Abhijeet Sutar

@abhijeetsutar

Microsoft Intune and endpoint management engineer who managed global mobile device enrollment, policies, and compliance at ALTEN CALSOFT LABS Pvt. Ltd.

India

Message

At ALTEN CALSOFT LABS Pvt. Ltd., I managed a global mobile endpoint fleet for Newell Brands using Microsoft Intune. I handled device enrollment, policy assignment, and compliance monitoring for iOS and Android devices.

At Infosys BPM, I supported INTEL users across global regions with Azure access, Microsoft 365, and Intune issues. I also managed incidents and service requests through ServiceNow, following ITIL.

Experience

Work history, roles, and key accomplishments

Technical Support Specialist Engineer

ALTEN CALSOFT LABS Pvt. Ltd

Mar 2026 - Sep 2026 (6 months)

Managed global mobile endpoint fleet using Microsoft Intune, handling device enrollment, policy assignment, and compliance monitoring for iOS and Android devices. Administered Azure Active Directory and On-Premises Active Directory for user access, RBAC, and group permissions.

Microsoft Intune Azure Active Directory Active Directory RBAC iOS Android L2 L3 Support Remote Support

Technical Process Specialist

Infosys BPM

Apr 2022 - Jan 2026 (3 years 9 months)

Delivered L1 & L2 cloud and remote IT infrastructure support for enterprise users across global regions. Resolved Microsoft Azure access issues, Azure AD sign-in failures, and MFA tickets, and administered Office 365 suite.

Azure Azure AD MFA Office 365 Outlook Teams SharePoint Microsoft Intune ServiceNow ITIL VPN RDP

Service Desk Engineer

Tech Mahindra

Feb 2020 - Apr 2022 (2 years 2 months)

Provided remote L1/L2 technical support across multiple field locations for desktops, laptops, and servers. Managed Active Directory Domain Controller, domain user creation, and internet access permissions.

Active Directory VPN Outlook Network Troubleshooting L1 L2 Support