Abhay Singh
@abhaysingh1
Result-oriented, conscientious, and efficient leader
What I'm looking for
As a seasoned professional with a strong track record of success in decision making, problem solving, and team management, I excel in managing multiple projects and teams simultaneously while meeting tight deadlines and delivering high-quality results. With expertise in cloud computing and a proven ability to build and maintain relationships at all levels, I am a valuable asset to any organization.
Throughout my career, I have demonstrated strong interpersonal and communication skills, with a talent for troubleshooting and resolving complex technical issues. My experience in managing customer relationships and ensuring operational stability has earned me recognition and certifications in Agile Way of Working Foundation, Digital Cloud Computing, and Operational Risk Management Foundation.
I am a certified professional with a Post-Graduate Certificate Programme in Cloud Computing from IIT Palakkad and a B.Sc. in Microbiology from Pad. DR D Y Patil ACS College. I am passionate about staying updated with the latest technologies and trends, and I am committed to delivering exceptional results in my work.
Experience
Work history, roles, and key accomplishments
Technical Lead
LTIMindtree Limited
Aug 2022 - Present (2 years 10 months)
Currently working as a Technical Lead for Exchange Online, managing customer service requests and collaborating with cross-functional teams to resolve complex technical issues.
Senior Escalation Engineer
Concentrix
Dec 2019 - Jul 2022 (2 years 7 months)
Served in various roles including Senior Escalation Engineer, focusing on Office 365 deployment and advanced troubleshooting. Managed customer relationships and documented technical processes.
Process Associate
Tata Consultancy Services Ltd.
Jul 2018 - Dec 2019 (1 year 5 months)
Worked as a Process Associate for Telstra Australia, providing technical assistance for fiber optical networks. Completed multiple internal certifications and hosted annual rewards for the business.
Education
Degrees, certifications, and relevant coursework
Abhay hasn't added their education
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