A Beniwal
@abeniwal
Talented Executive with more than four years of experience in customer service
What I'm looking for
As a seasoned executive with over four years of experience in customer service, I have honed my skills in donor retention, fundraising, and team management. My expertise lies in providing exceptional customer service, resolving problems, and driving performance. With a proven track record of success in retaining donors and generating business, I am confident in my ability to make a valuable contribution to any organization.
Throughout my career, I have worked with esteemed organizations such as UNICEF India, CXM Outsourcing LLP, and SOS Children Villages of India. My experience has equipped me with the skills to effectively communicate with staff and customers, manage donor databases, and develop fundraising strategies. I am a strong believer in the importance of teamwork and have a proven ability to work with cross-functional teams to achieve goals.
I am a motivated and results-driven individual with a strong passion for customer service and fundraising. I am excited to leverage my skills and experience to make a meaningful impact in my next role.
Experience
Work history, roles, and key accomplishments
Donor Retention Executive
UNICEF INDIA
Feb 2022 - Feb 2023 (11 months)
Promoted high donor satisfaction by resolving problems through Email and phone conversations with knowledgeable and friendly service.
Fundraiser
CXM Outsourcing LLP
Apr 2020 - Jan 2021 (9 months)
Managed donor databases, tracked donations, and generated reports on fundraising activities.
Donor Relations Executive
SOS Children Villages Of INDIA
Jan 2018 - Feb 2020 (2 years 1 month)
Maintained a high level of donor service when interacting with prospects and briefing of the whole procedure of donation on the call.
Education
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A hasn't added their education
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