Abdul Mannan

I am an aspiring professional currently working as a Real Time Analyst at Sutherland Global Services, where I monitor real-time labor performance metrics and identify areas for improvement. My role involves analyzing workforce management practices to ensure compliance with laws and regulations, as well as developing reports on employee productivity and attendance trends.

Prior to this, I served as a Customer Relationship Associate, where I honed my skills in customer service by handling complaints and inquiries efficiently. My experience in managing high-volume customer queries has equipped me with strong multitasking abilities and a knack for problem-solving. I am committed to continual personal growth and contributing effectively to my organization.