Open to opportunities

Abdulmajeed Haruna

@abdulmajeedharuna

Remote Support Specialist and tech-savvy Electrical Engineering graduate delivering reliable troubleshooting and LMS operations.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can deliver Tier 1/2 technical support, troubleshoot hardware and software, and manage LMS/CBT learning systems—while clearly explaining issues to non-technical users.

I’m a highly analytical, tech-savvy Electrical Engineering graduate and Remote Support Specialist with over 5 years of experience bridging technical infrastructure, customer operations, and digital systems. I focus on hardware/software troubleshooting and clear, cross-cultural communication that helps non-technical users move forward confidently.

In my recent remote work, I coordinate end-to-end travel and virtual assistant operations for international clients, using cloud booking and scheduling tools to manage deadlines and last-minute digital changes with calm under pressure. I also handle sensitive client information with strict confidentiality and attention to detail.

Earlier, I led battery production and served as an IT technician, providing Tier 1 and Tier 2 support while troubleshooting electronics, consumer gadgets, and system faults. I’ve also designed and deployed online learning infrastructure—building school websites and LMS platforms, managing database security, and supporting CBT-style assessments—so education and operations run smoothly.

Experience

Work history, roles, and key accomplishments

Current

Travel Manager & Virtual Assistant

Current

Self-Employed

May 2026 - Present (2 months)

Coordinated end-to-end international travel and logistical operations for clients across multiple global time zones. Managed cloud booking/scheduling, last-minute digital schedule changes, and confidential client personal and financial profiles.

Travel Logistics Cloud Scheduler Administrative Scheduling Confidentiality Client Operations

Current

Battery Production & IT Technician

Current

Tri-P Tech

Provided Tier 1 and Tier 2 technical support by analyzing and resolving faults in electronics, consumer gadgets, and systems. Oversaw technical production, troubleshooting, and quality control for electronic circuit construction and renewable energy devices, supporting end-users with clear hardware fixes and software updates.

Tier 1 Support Electrical Troubleshooting Quality Control Technical Consulting system updates

Technology Educator & Exams Officer

Al-Areeb School

May 2019 - May 2024 (5 years)

Designed and deployed the school’s online website and Learning Management System (LMS) to support virtual instruction. Managed database security for student academic tracking and prepared digital progress reports for stakeholders.

LMS administration Online Portal Deployment Database Security Records Management Instructional Strategy

Customer Support & Data Operator

Oxygen Manufacturing Company (OMC)

Jan 2018 - Apr 2019 (1 year 3 months)

Entered technical tracking metrics and production data into central company spreadsheets. Communicated operational status and system diagnostic information across cross-functional internal departments.

Technical Data Entry Cross Functional Communication