At Microtouch Infotech Pvt Ltd, I diagnosed and serviced consumer, commercial, and gaming laptops, including ASUS ROG and TUF series, as well as desktop systems.
I carried out modular hardware replacements, including screens, keyboard top cases, thermal modules, fans, and system boards, following authorized handling guidelines.
I used Hiren’s BootCD PE and Diskpart for drive cloning, disk partitioning, and secure data backups. I also installed Windows, configured drivers, and troubleshot startup and BSOD issues.
I managed service tickets from intake through QA testing and shared technical explanations and preventative maintenance advice with customers.
