Abdullah Zahid
@abdullahzahid3
I resolve customer queries and process high-volume orders for USA-based clients.
PakistanWhat I'm looking for
I've supported USA-based customers across order handling, service inquiries, and exam support, delivering clear and professional experiences during fast-paced shifts.
At Tribe Consulting, I processed 50+ customer orders daily, handled special requests, resolved concerns, and maintained a 90% CSAT score while adapting to US-based service standards.
Previously at Phoenix Coderex, I handled 40+ inbound and outbound client calls and messages each day through GoHighLevel. I maintained 98% CRM data accuracy and 95% attendance while working structured shifts.
I'm comfortable with US shift hours and focused on accurate communication, efficient issue resolution, and reliable customer support.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Tribe Consulting
Nov 2024 - Feb 2026 (1 year 3 months)
Processed 50+ customer orders daily, ensuring accuracy in order details, timing, and special requests. Resolved customer concerns efficiently, escalating complex cases to senior team members when necessary.
Education
Degrees, certifications, and relevant coursework
Punjab College Lahore
FSc, Pre-Engineering
2022 - 2024
Grade: 1014/1200
Completed FSc in Pre-Engineering with a score of 1014 out of 1200.
Punjab College
FSc, Pre-Engineering
2022 - 2024
Grade: 1014/1200
Completed FSc in Pre-Engineering with a score of 1014 out of 1200.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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