Abdullahi Abdullateef
@abdullahiabdullateef
E-commerce specialist with expertise in virtual assistance and SEO.
NigeriaWhat I'm looking for
I am a dedicated e-commerce specialist with a strong background in virtual assistance and customer support. Over the past few years, I have honed my skills in managing online stores, particularly on platforms like Amazon and Shopify. My experience includes optimizing product listings through effective SEO strategies, which has significantly increased visibility and sales for my clients.
In my previous role as a Freelance Virtual Assistant for Fitness Guru, I successfully managed daily operations, ensuring seamless order processing and customer satisfaction. I implemented customer support strategies that contributed to a 30% increase in customer retention. My analytical skills allow me to create and interpret sales reports, identifying trends that drive business growth.
With a Bachelor's degree in Finance from Kwara State University, I bring a unique perspective to e-commerce, combining financial acumen with practical operational experience. I am passionate about leveraging my skills to help businesses thrive in the competitive online marketplace.
Experience
Work history, roles, and key accomplishments
Virtual Assistant - E-commerce
Fitness Guru
Mar 2022 - Feb 2023 (11 months)
Managed daily operations of e-commerce stores on Amazon and Shopify, ensuring seamless order processing, customer inquiries, and stock updates. Conducted in-depth keyword research and applied SEO strategies to optimize product listings, increasing visibility and improving rankings.
E-commerce Customer Support Assistant
Amazon Fruty Palm Oil
Jan 2020 - Dec 2022 (2 years 11 months)
Assisted in managing customer service for Amazon and eBay platforms, handling inquiries, complaints, and returns with professionalism and efficiency. Monitored inventory levels, alerted management about stock shortages, and coordinated reordering processes to prevent out-of-stock situations.
Education
Degrees, certifications, and relevant coursework
Kwara state university
Bachelor's degree, Finance
Studied finance at Kwara State University. Completed the program between August 2019 and October 2023.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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