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Abdullahi Abdullateef

@abdullahiabdullateef

E-commerce specialist with expertise in virtual assistance and SEO.

Nigeria

What I'm looking for

I am looking for a role that allows me to utilize my e-commerce skills while offering opportunities for growth and development.

I am a dedicated e-commerce specialist with a strong background in virtual assistance and customer support. Over the past few years, I have honed my skills in managing online stores, particularly on platforms like Amazon and Shopify. My experience includes optimizing product listings through effective SEO strategies, which has significantly increased visibility and sales for my clients.

In my previous role as a Freelance Virtual Assistant for Fitness Guru, I successfully managed daily operations, ensuring seamless order processing and customer satisfaction. I implemented customer support strategies that contributed to a 30% increase in customer retention. My analytical skills allow me to create and interpret sales reports, identifying trends that drive business growth.

With a Bachelor's degree in Finance from Kwara State University, I bring a unique perspective to e-commerce, combining financial acumen with practical operational experience. I am passionate about leveraging my skills to help businesses thrive in the competitive online marketplace.

Experience

Work history, roles, and key accomplishments

AO

E-commerce Customer Support Assistant

Amazon Fruty Palm Oil

Jan 2020 - Dec 2022 (2 years 11 months)

Assisted in managing customer service for Amazon and eBay platforms, handling inquiries, complaints, and returns with professionalism and efficiency. Monitored inventory levels, alerted management about stock shortages, and coordinated reordering processes to prevent out-of-stock situations.

Education

Degrees, certifications, and relevant coursework

KU

Kwara state university

Bachelor's degree, Finance

Studied finance at Kwara State University. Completed the program between August 2019 and October 2023.

Tech stack

Software and tools used professionally

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Abdullahi Abdullateef - Virtual Assistant - E-commerce - Fitness Guru | Himalayas