Abdullah Aldossary
@abdullahaldossary
I improve customer experiences through product management, iOS support, and hands-on sales leadership.
Saudi ArabiaWhat I'm looking for
I've supported customers and repaired iOS devices at Arab Computers as a certified Apple iOS Technician, providing troubleshooting for devices and accessories by phone and in person.
At T2 Business Research & Development, I worked on product management, Agile software development, gamification, and business planning to improve customer satisfaction and retention. I also led a small sales team at Modern Technical Supplies, managed storage, and resolved customer issues.
Experience
Work history, roles, and key accomplishments
Product Specialist
T2 Business Research & Development
Jan 2021 - Dec 2022 (1 year 11 months)
Certified Scrum Master with experience in Agile Software Development and Product Management. Increased customer satisfaction and retention through gamification and managed business plans to achieve company goals.
iOS Technician
Arab Computers
Jan 2019 - Dec 2020 (1 year 11 months)
Certified Apple iOS Technician and Service Fundamentals. Troubleshot and repaired iOS devices and accessories, and provided customer support over the phone and in person.
Salesman
Modern Technical Supplies
Jan 2016 - Dec 2018 (2 years 11 months)
Led a small sales team and managed the storage area. Troubleshot issues while connecting with a diverse audience and resolved customer issues.
Education
Degrees, certifications, and relevant coursework
Simon Fraser University
University Credit Only, Business Administration and Computing Science
2008 - 2013
Completed university credit only, with two years in Business Administration and two years in Computing Science, plus additional classes in English, Communications, and Philosophy. No degree was earned.
Aramco
College Preparatory Program, College Preparatory
2007 - 2008
Completed a College Preparatory Program with classes in English, Math, Economy, and Social Conduct.
Khobar Secondary School
High School Diploma, Science
2004 - 2007
Completed high school with a Science focus, achieving excellent grades in English, Math, and all Science classes.
Tech stack
Software and tools used professionally
Availability
Location
Saudi ArabiaAuthorized to work in
Salary expectations
Interested in hiring Abdullah?
You can contact Abdullah and 90k+ other talented remote workers on Himalayas.
Message AbdullahGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
