JITHIN GEORGE
@jithingeorge
Detail-oriented Business Development Coordinator with extensive telecommunications experience.
What I'm looking for
I am a detail-oriented Business Development Coordinator with extensive experience in telecommunications, retail, and customer service. My ability to troubleshoot highly technical and complex issues with ease and patience has allowed me to deliver exceptional Tier 2 and 3 support knowledge. I pride myself on being organized and meticulous, always working at a fast pace to meet tight deadlines.
Throughout my career, I have demonstrated my enthusiasm as a team player, ready to contribute to the success of my company. My experience includes resolving a diverse range of technical issues across multiple systems and applications, translating complex technical jargon into digestible language for non-technical users, and collaborating with supervisors to escalate and address customer inquiries effectively. I have also utilized sales techniques to build strong customer relationships, leading to increased sales and successful event planning.
Experience
Work history, roles, and key accomplishments
Technical Support Representative
Mphasis
Dec 2022 - Jun 2024 (1 year 6 months)
Resolved a diverse range of technical issues across multiple systems and applications for customers and end-users. Translated complex technical issues into digestible language for non-technical users and collaborated with supervisors to address customer inquiries.
Event Coordinator
Five Fold Events
Jul 2019 - Oct 2021 (2 years 3 months)
Utilized sales techniques to build customer relationships and close sales, leading to increased revenue. Assisted with event planning and execution, ensuring successful and well-attended events.
Business Development Executive
CAPSA Business Events
Sep 2018 - May 2019 (8 months)
Assessed service needs and calculated product satisfaction levels to make adjustments. Developed proposals and contracts to attract new clients and streamline operations.
Education
Degrees, certifications, and relevant coursework
Alpha College of Engineering
Bachelor of Engineering, Mechanical Engineering
St John's High School
ISC, General Education
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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