Open to opportunities

Abbie MacDonald

@abbiemacdonald

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I manage farm operations, customer service, sales, and team development to improve efficiency and satisfaction.

United States

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What I'm looking for

I'm seeking a challenging role where I can apply management, strategic planning, sales, customer service, and agricultural operations experience to support organizational growth and key business objectives.

I've managed day-to-day operations at Ness Hay Farms, improving customer satisfaction through high-quality service, prompt communication, customer care, deliveries, and solutions tailored to customer needs.

At Maubach Farms, I lead sales, mentor and cross-train employees, resolve staff conflicts, and build a collaborative culture. My agricultural background includes crop scouting and fertilizer sales at FS Grain Co, supported by bachelor's degrees in Agricultural Applied Science and Agricultural Business from Murray State University.

Experience

Work history, roles, and key accomplishments

Manager

Ness Hay Farms

Jan 2023 - Dec 2025 (2 years 11 months)

Managed day-to-day business operations, provided exceptional customer service, and streamlined processes to reduce costs. Consulted with customers to assess needs and propose solutions.

Customer Service Operations Management Process Improvement

Education

Degrees, certifications, and relevant coursework

Murray State University

Bachelor of Science, Agricultural Applied Science

Grade: 3.0 GPA

Activities and societies: Federal Pell Grant, Deans Scholarship

Pursued a Bachelor's in Agricultural Applied Science with an emphasis in marketing and sales, and a Bachelor's in Agricultural Business with a minor in Unmanned Aerial Systems.