Aaron Roberts
@aaronroberts1
Senior manager driving hyperscale data center operations, capacity engineering, and service reliability worldwide.
United StatesWhat I'm looking for
I’m a senior infrastructure and operations leader with 20+ years of experience leading hyperscale data center operations, infrastructure delivery, capacity engineering, and operational readiness. I build high-performing teams across engineers, managers, analysts, and vendors to support mission-critical environments.
I’ve led organizations supporting 300+ hyperscale data centers, 77 Availability Zones, and 24 geographic regions, directing $300M+ annual infrastructure asset portfolios. I’ve recovered $5M+ in stranded infrastructure capacity and prevented 75+ infrastructure constraints while scaling AWS facilities across 21 hyperscale data centers supporting 75MW+.
I’m recognized for operational transformation and reliability improvements—building AWS’s first global Inside Plant Quality Assurance Program and improving enterprise change success from 92.3% to 99.97% while governing 1,700+ weekly technology changes. I also reduced P1/P2 incidents by 38% and improved MTTR by 20% through operational governance, proactive problem management, and service reliability initiatives.
In my current role at O’Reilly Auto Parts, I lead a team of 17 supporting 100+ business-critical applications for 6,500+ stores, 32 distribution centers, and enterprise data centers. At Safelite, I redesigned and relaunched NOC operations for 800+ locations, reducing deployment timelines from 18 weeks to 4 weeks and improving throughput by 50%.
Experience
Work history, roles, and key accomplishments
Lead a team supporting business-critical applications for stores, distribution centers, corporate offices, and enterprise data centers. Established IT change governance and improved change success, incident performance, MTTR, and executive visibility through operational dashboards and AI-enabled reporting.
Redesigned and relaunched enterprise NOC operations supporting 800+ locations. Reduced deployment timelines, improved throughput, and implemented KPI/SLA and governance frameworks to increase scalability and service consistency.
Led a global organization responsible for quality, inventory governance, capacity forecasting, and operational readiness across 300+ hyperscale data centers. Directed a $300M+ infrastructure portfolio, recovered stranded capacity, prevented infrastructure constraints, and built AWS global inside plant quality assurance and decommissioning/training programs.
Led teams deploying and scaling infrastructure across 21 hyperscale AWS data centers, including support for GovCloud deployments. Reduced deployment timelines, hired and developed technical professionals, and led continuous improvement initiatives to improve deployment quality and operational readiness.
Led data center operations, global NOC, and disaster recovery supporting a Fortune 100 retailer across stores, distribution facilities, and business units. Directed commissioning and rack architecture for a large data center and managed an operations organization and resiliency/disaster recovery governance.
Education
Degrees, certifications, and relevant coursework
Otterbein University
Bachelor of Arts, Visual Arts & Graphic Design
Earned a Bachelor of Arts in Visual Arts & Graphic Design from Otterbein University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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