Aaron Mangilin

I've provided remote customer support in the Philippines, answering client questions, resolving issues, and helping create positive customer experiences.

I manage multiple chat conversations at once while responding quickly, staying organized, and communicating clearly and professionally. I maintain composure under pressure and focus on understanding customer needs.

I use CRM tools, knowledge bases, and ticketing systems to track and resolve cases efficiently. My work also includes appointment scheduling, calendar management, relationship management, conflict resolution, and administrative coordination.

I'm building additional virtual assistant, social media management, and bookkeeping knowledge through training in these areas.