Aanuoluwa Soetan

I’m a Salesforce Certified Administrator and Certified Business Analyst with 3+ years of experience configuring and managing Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. I translate business requirements into practical Salesforce configurations while strengthening compliance, documentation quality, and analytical thinking from my legal background.

In my recent role at Coronam Group Limited, I contributed to discovery and stakeholder workshops for a Therapy Website Development platform, including client, therapist, and admin portals for booking, messaging, and user management. I configure and maintain custom objects, fields, page layouts, record types, and Lightning pages, while building Flows to automate approvals, task assignments, notifications, and field updates across the org.

Before that, I built a Custom Loan Application & Support Tracking solution using Experience Cloud, serving as the main Salesforce contact for business teams and managing delivery end to end. I reduced data-entry errors by 25% through Flows for routing, SLA tracking, approvals, and submissions, migrated 50,000+ records with Data Loader/Data Import Wizard, and achieved 99.5% accuracy through cleansing and validation.

I also focus heavily on adoption and visibility—training 80+ users, growing Sales Cloud adoption from 65% to 90% within six months, and creating reports and dashboards for leadership. I manage security with roles, profiles, permission sets, OWD settings, and field-level security, and I research AppExchange tools to meet evolving business needs.