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Aagam Shah

@aagamshah1

IT Support Engineer at Shree Balaji Computer Trading Co. who resolved 1,000+ queries and developed two company websites.

India

Message

At Shree Balaji Computer Trading Co., I resolve hardware and software queries across laptops, desktops, mini PCs, tiny PCs, and servers. I’ve resolved more than 1,000 queries through onsite and remote support.

I independently develop and maintain two company websites using WordPress and React. I also handle their deployment, hosting, domains, DNS, SSL, SEO, and ongoing updates.

Previously, I provided IT support at New Shiv Infotech Pvt. Ltd. and managed e-commerce operations at JV Traders, including product listings, inventory, pricing, and online sales.

Experience

Work history, roles, and key accomplishments

Current

IT Support Engineer & Web Developer

Current

Shree Balaji Computer Trading Co.

Mar 2026 - Present (7 months)

Resolved 1,000+ hardware and software queries across laptops, desktops, mini PCs, tiny PCs and servers through onsite and remote support. Independently developed and maintain two company websites using WordPress and React.

hardware troubleshooting Software Troubleshooting Windows Windows Server Ubuntu Linux Networking WordPress React Web Hosting DNS SSL SEO Customer Support

E-Commerce Manager

JV Traders

Jan 2019 - Dec 2020 (1 year 11 months)

Managed end-to-end e-commerce operations across Amazon Seller Central, Flipkart Seller Hub and the company's WordPress/WooCommerce store. Created and maintained product listings and catalogs for spices and agricultural products.

Amazon Seller Central Flipkart Seller Hub WooCommerce Product Catalog Management Inventory Management Online Sales Customer Support

IT Support Technician

New Shiv Infotech Pvt. Ltd.

Jan 2017 - Dec 2019 (2 years 11 months)

Provided hardware and software troubleshooting for 150+ client systems across multiple departments. Installed, configured and maintained Windows and Linux operating systems and network peripherals.