24068357 student
@24068357student
Business support specialist combining export operations, admin excellence, and analytical reporting.
ZimbabweWhat I'm looking for
I’m a business support and admin specialist with a strong foundation in Chinese Studies (MA, With Distinction) and a background in Chinese language & literature. I bring clear, client-ready communication through Chinese and English translation, plus hands-on design/editing skills for practical deliverables.
In business support roles, I managed an Alibaba international sub-account, handled 15+ export orders end-to-end, supported 50+ overseas clients, and resolved complex customs/tariff issues to protect satisfaction and re-order intent. I also built inquiry/order tracking and delivered analytical reports on conversion and documentation flow, while coordinating production orders and freight-forwarder documentation. Across admin and project support work, I processed 100+ daily documents, organized 20+ meetings, produced proposals and PPT decks, and supported content planning and performance reporting through weekly WeChat data; I’ve also coordinated logistics for multi-country scholar conferences on-site.
Experience
Work history, roles, and key accomplishments
Business Support & Admin Specialist
Shenyangbolang Door Industry Co.
Jun 2024 - Sep 2024 (3 months)
Managed an Alibaba International sub-account and handled 15+ export orders from inquiry through contract with cross-department coordination. Maintained 50+ overseas clients, resolved 2 complex customs/tariff cases, and delivered 4 analytics reports on conversion and documentation flow (PI/PL/CI).
Admin Assistant
Shenyang Wanxing Overseas Consulting Co.
Apr 2024 - May 2024 (1 month)
Processed 100+ daily documents (contracts and client files) using printing/scanning/archiving workflows and supported 20+ meetings with agenda preparation and action follow-ups. Drafted 5 project proposals/reports and polished 3 PPT decks while coordinating office admin operations (equipment monitoring, repairs, consumables).
AE Project Assistant
TCG Tianpin Communication Group
Jan 2023 - May 2023 (4 months)
Liaised between clients and the creative team, scheduling 10+ WeChat articles and editing 12 client manuscripts for logic and structure. Managed contract stamping, invoices, and supplier reconciliation, and compiled 3 meeting minutes that led to 6 SOP process improvements while analyzing weekly WeChat performance (reads/shares/followers).
Education
Degrees, certifications, and relevant coursework
University of Malaya
Master of Arts, Chinese Studies
2024 - 2026
Grade: With Distinction
Completed an M.A. in Chinese Studies at the University of Malaya (Sep 2024–Mar 2026), with Distinction.
Dalian Minzu University
Bachelor of Arts, Chinese Language & Literature
2018 - 2023
Earned a B.A. in Chinese Language & Literature at Dalian Minzu University (Sep 2018–Jun 2023).
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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