민혁 위

@000878

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Blockchain professional with 7 years of diverse industry experience.

South Korea

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What I'm looking for

I seek a dynamic role in a forward-thinking company that values innovation and growth, with opportunities for career advancement.

I'm Joseph Wee, a dedicated blockchain professional with over seven years of experience in the cryptocurrency and blockchain sectors. My career has been marked by significant roles in customer service, operations management, and business development across various exchanges. I thrive in fast-paced environments and have a proven track record of enhancing operational efficiency and customer satisfaction.

At OrangeX, I led a customer service team, focusing on compliance and asset protection while improving customer authentication processes. My previous experience as a Business Development Manager at Bitfye allowed me to contribute to the successful launch of a new cryptocurrency exchange, where I managed marketing, operations, and customer service initiatives. I am passionate about leveraging my skills to drive innovation and growth in the blockchain space.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Team Executive

Current

OrangeX

Oct 2023 - Present (1 year 9 months)

Managed critical functions including KYC reviews, deposit/withdrawal assessments, and customer needs identification, ensuring compliance and enhancing satisfaction. Led a team, overseeing training, development, and performance evaluations to strengthen capabilities and drive continuous improvement.

KYC Customer Service Team Leadership Performance Monitoring Compliance Operations Management Risk Management

Business Development Manager & Operation Team Leader

Bitfye

Jan 2023 - Oct 2023 (9 months)

Contributed to the launch and growth of Bitfye, a new cryptocurrency futures exchange, by managing marketing, PR, business development, operations, and customer service. Drove rapid market entry and development through strategic partnerships, operational streamlining, and platform localization for the Korean market.

Business Development Operations Management Marketing Strategy Public Relations Customer Service Partnership Building Localization Cryptocurrency Exchange

Operation Manager

Bitget

Jan 2022 - Jan 2023 (1 year)

Spearheaded initiatives in spot market operations, P2P trading platform management, and community engagement for the Korean market. Contributed to growth by ensuring seamless operations, regulatory adherence, and an exceptional user experience tailored to Korean cryptocurrency users.

Operations Management Spot Trading P2P Community Management Regulatory Compliance Market Analysis User Acquisition Risk Management Customer Service

Deputy Team Leader

Unideca

Nov 2021 - Jan 2022 (2 months)

Spearheaded consulting and acceleration for diverse blockchain projects, managing the entire project lifecycle from foundation establishment to exchange listings and community building. Drove successful market entry and growth for multiple projects, enhancing Unideca’s reputation as a leading blockchain consultancy.

Project Management Tokenomics Exchange Listing Community Building Regulatory Compliance Market Analysis

Blockchain Accelerator and Planner

DRC Mobility

Feb 2021 - Nov 2021 (9 months)

Played a pivotal role in advancing DRC and GOLF blockchain projects, encompassing whitepaper development, application planning, and blockchain marketing. Facilitated successful exchange listings and application launches, driving project visibility and user adoption in the Korean market.

Community Management Project Acceleration Market Research Public Relations Strategic Partnerships

Blockchain Accelerator and Content Editor

Seed Korea

Feb 2019 - Jan 2021 (1 year 11 months)

Promoted an eco-friendly blockchain business platform, supporting domestic and international projects through marketing content creation, event planning, and social media management. Drove visibility and growth for projects like Gimcheon Solar Power and SEED Token, contributing to successful exchange listings and enhanced brand recognition.

Content Creation Event Planning Social Media Management Community Engagement Public Relations Project Promotion Token Listings

Marketing Specialist

Korea Consortium Co., Ltd.

Jan 2018 - Jan 2019 (1 year)

Drove promotion of company news across diverse industries through SNS campaigns, viral marketing, and community management for buyers and investors. Enhanced brand visibility, fostered stakeholder engagement, and supported strategic initiatives like partnerships and exchange listings.