Теодор Миланов
@0003629
Live games casino dealer with customer-focused service and team leadership experience.
BulgariaWhat I'm looking for
I’m a Live Games Casino Dealer with experience across live games operations and casino roles in Sofia. I focus on calm, balanced service under pressure while keeping things running smoothly through clear process execution.
I’ve worked as a Контрольор Казино (WINBET) and as a Крупие / Live Games Dealer, building consistency in customer interaction and operational discipline. In my Manager role at Billa Bulgaria, I managed processes, people and tasks, including preparation of work schedule, preparation of orders, and receiving goods, with Managed people: Yes (50).
I bring strong communication skills across different countries and nationalities, and I’m comfortable working with company systems. My toolkit includes MS Office and Adobe Photoshop, Adobe After Effects, and Adobe Lightroom, supported by English (Fluent) and Dutch (Intermediate).
Experience
Work history, roles, and key accomplishments
Live Games Casino Dealer
Merit Casino's Bulgaria
Jan 2026 - Present (6 months)
Worked as a Live Games Casino Dealer at Merit Casino's Bulgaria.
Live Games Dealer
International Leisure EOOD
Nov 2024 - Present (1 year 8 months)
Worked as a Live Games Dealer at International Leisure EOOD.
Контрольор Казино
Winbet
Aug 2023 - Present (2 years 11 months)
Worked as a casino control/inspector (Контрольор Казино) at Winbet.
Manager
Billa Bulgaria
Dec 2018 - Jan 2023 (4 years 1 month)
Managed processes, people, and tasks, including preparing work schedules and orders, and making decisions under pressure. Led up to 50 people and used MS Office, Adobe Photoshop, Adobe After Effects, and Adobe Lightroom.
Customer Service (eBay)
60k Bulgaria
Jul 2018 - Oct 2018 (3 months)
Provided customer support for eBay by answering questions and assisting customers via phone, email, or chat. Updated internal databases, analyzed and reported product malfunctions, monitored customer complaints on social media, and shared feature requests with the team.
Education
Degrees, certifications, and relevant coursework
PGAVT A.S. Popov
2013 - 2018
Studied electrical engineering and information technology, including computer networks, telecommunication systems, and system programming.
79 SOU Indira Gandi
2006 - 2013
Attended 79 SOU Indira Gandi in Sofia from September 2006 to July 2013.
Tech stack
Software and tools used professionally
Availability
Location
BulgariaAuthorized to work in
Skills
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