სანდრო ბედენაშვილი

I am a dedicated Team Lead with nearly four years of experience in customer service, including two years in a managerial role. My journey began at Upgaming in Tbilisi, where I honed my skills in conflict resolution and customer satisfaction. I believe in the power of teamwork and strive to create an environment where my team can thrive and deliver exceptional service.

Currently, as a Customer Service Manager at Upgaming, I lead my team by setting clear goals, hosting meetings, and fostering innovative solutions to ongoing challenges. My expertise in CRM software and office applications, combined with my strong communication skills, allows me to effectively monitor and train staff members, ensuring we meet and exceed customer expectations in the fast-paced iGaming industry.