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MSExperienced healthcare leader dedicated to improving patient care and outcomes.
Experience
Center Director
WelbeHealth Sequoia PACE
Nov 2023 - Present (2 years)
Director of Quality and Compliance
Bakersfield Rehabilitation Hospital
Jul 2021 - Sep 2023 (2 years 2 months)
Director of Operations
Adventist Health Physicians Network
Jul 2019 - Jul 2021 (1 year 11 months)
Clinical Solutions Analyst
Adventist Health Central Valley Network
Jul 2016 - Jul 2019 (3 years)
CIS Associate
Adventist Health Central Valley Network
Feb 2015 - Jul 2016 (1 year 5 months)
I am a CX and logistics specialist driving customer satisfaction and operational efficiency across crypto and 3PL/4PL.
Experience
Founder
Self-Initiated Project
Jan 2023 - Feb 2025 (2 years 1 month)
MAClient Program Manager
Maersk
Oct 2022 - May 2023 (7 months)
BLCustomer Support Specialist
Blockchain.com
Nov 2021 - Oct 2022 (11 months)
ABDedicated Senior IT Support Professional with a passion for growth hacking.
Experience
Growth Hacker
Tunewtec
Nov 2024 - Present (1 year)
Growth Hacker
LabelPro Tunisia
Aug 2024 - Present (1 year 3 months)
Director of Global Communities
TUAdaptable support professional skilled in application and client success.
Experience
Project Support Officer
Fourcore Integrated Services
Apr 2022 - Feb 2023 (10 months)
IT Intern
The National IT Development Agency
Mar 2020 - Aug 2020 (5 months)
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I am a product manager driving revenue growth and seamless digital experiences.
Experience
Associate Product Manager
Freecharge
Feb 2023 - Mar 2024 (1 year 1 month)
Associate Product Manager
PhonePe
Apr 2022 - Feb 2023 (10 months)
Product Manager
GigIndia
Aug 2019 - Mar 2022 (2 years 7 months)
DCExperienced CRM Tech Product Manager with expertise in Agile methodologies and product management.
Experience
CRM Tech Product Manager
Citibanamex
Dec 2021 - Present (3 years 11 months)
Agile Coach
Consult Me About
Apr 2017 - Jan 2022 (4 years 9 months)
Tech Leader
America Móvil
Jan 2015 - Apr 2017 (2 years 3 months)
LGResults-driven Customer Success Manager with expertise in operations.
Experience
Quality Control Lead
OBRIO (Genesis)
Dec 2021 - Mar 2023 (1 year 3 months)
Customer Care Specialist
OBRIO (Genesis)
Jun 2021 - Jan 2022 (7 months)
Chief Operating Officer
Self-employed, cafe Krapka
May 2017 - Jan 2021 (3 years 8 months)
Ethiopia12k-100k USD
DevOps Engineer skilled in cloud infrastructure, CI/CD, and scalable system design.
Experience
DevOps Engineer
Input Output Global
May 2019 - Present (6 years 6 months)
ERP Support Specialist
PMExperienced IT professional specializing in incident and problem resolution.
Experience
Service Desk Analyst
The Foschini Group (TFG)
Jan 2022 - Jul 2024 (2 years 6 months)
Service Desk Agent
Merchants SA
Jan 2021 - Jan 2022 (1 year)
Customer Service/Sales Agent
Telkom
Jan 2020 - Jan 2021 (1 year)
JSExperienced Client Service Executive and Manual Tester focused on user experience.
Experience
Manual Tester
FIS Global Business Solutions
Jan 2022 - Dec 2024 (2 years 11 months)
Web Designing
FIS Global Business Solutions
Oct 2019 - Jan 2022 (2 years 3 months)
Client Service Executive
FIS Global Business Solutions
Experienced IT Specialist with a passion for technical assistance and training.
Experience
Information Technology Specialist
Department of the Air Force
Aug 2020 - Present (5 years 3 months)
Human Resources Sergeant
Army Reserves
May 2013 - Present (12 years 6 months)
Experienced AI Writing Evaluator with a strong background in analysis.
Experience
Training Instructor/Training Analyst
Government of Canada
Jan 2014 - Present (11 years 10 months)
Information Management Analyst
Government of Canada
Jan 2012 - Present (13 years 10 months)
Course Analytics
Business Analyst with expertise in digital transformation and operational efficiency.
Experience
Digital Business Analyst
The Conservative Party
Jan 2024 - Oct 2024 (9 months)
Finance Business Analyst
Vanquis
May 2022 - Dec 2023 (1 year 7 months)
Junior Improvement Analyst
Yorkshire Building Society
Apr 2021 - May 2022 (1 year 1 month)
FMFriendly customer service professional with 7+ years of experience.
Experience
Customer Champion
Cleo
Apr 2023 - Jul 2024 (1 year 3 months)
People Operations Specialist
Getir
Jan 2022 - Mar 2023 (1 year 2 months)
Customer Experience Executive
Weezy
Aug 2021 - Jan 2022 (5 months)
Versatile IT professional skilled in technical support and system management.
Experience
Assistant Technical Engineer
Kings Sports Ltd
Oct 2023 - Present (2 years 1 month)
IT Support Officer
Premier Bet Rwanda
May 2023 - Oct 2023 (5 months)
Intern
N@tcom
Mar 2023 - May 2023 (2 months)
AMAspiring automotive and design engineer with a creative edge.
Experience
Graphic Design Intern
SalesEra Private Limited
Oct 2023 - Feb 2024 (4 months)
Mechanical Design Intern
Ardent Computech Private Limited
Jun 2020 - Sep 2020 (3 months)
Passionate AI trainer enhancing French experiences through technology.
Experience
AI Trainer for French Speakers
Self Employed
CSR Coordinator
The Brando
Feb 2024 - Mar 2024 (1 month)
Volunteer
Les Petits Pieds Nantais
Oct 2022 - Jan 2024 (1 year 3 months)
JAExperienced Management Information Systems professional and Data Analyst.
Experience
MIS Staff, System Analyst
IAJ Wellness Corporation
May 2019 - Present (6 years 6 months)
Receiving Clerk
Western Marketing Corporation
Oct 2015 - Dec 2017 (2 years 2 months)
Inventory Staff Member
Results-driven Software Developer and Test Engineer with cloud expertise.
Experience
Software Test Engineer
Chickasaw Nation Industries
Mar 2023 - Present (2 years 8 months)
Technical Training
AWS Cloud Institute
Jan 2024 - Dec 2024 (11 months)
Data analyst specializing in clinical lab and medical device data, expert in SQL, Python, and data visualization.
Experience
Data Analyst & Technician
IVF
Jan 2025 - Present (10 months)
Laboratory Technician & Analyst
Taryag
Jan 2022 - Dec 2024 (2 years 11 months)
Laboratory Technician
HMC
Jan 2020 - Dec 2022 (2 years 11 months)
Europe Control Tower Coordinator
Maersk
Aug 2021 - Oct 2022 (1 year 2 months)
MACustomer Experience Partner
Maersk
May 2019 - Aug 2021 (2 years 3 months)
Social Media Club Global
Apr 2024 - Present (1 year 7 months)
Business Development Manager
DIGIBELL Agency
Apr 2020 - Present (5 years 7 months)
Co-founder of the Social Media Club Tunisia
Social Media Club Tunisia
Apr 2013 - Present (12 years 7 months)
Product Operations Manager
Syntech Solutions
Apr 2017 - Mar 2019 (1 year 11 months)
Interim Product Leader
Kleo Network
Consulting Manager
Alpha Consultoría
Jul 2013 - Aug 2014 (1 year 1 month)
Service Delivery Manager
Indra Company
Dec 2012 - Jul 2013 (7 months)
Community Manager
Renatus Media, LLC
May 2014 - May 2017 (3 years)
East African Real Estate Development
Sep 2018 - Feb 2019 (5 months)
Junior Web Developer
Epion Computer Solutions
Feb 2017 - Aug 2018 (1 year 6 months)
Technical Support Team Leader Assistant
WNS Global Services
Aug 2015 - Apr 2019 (3 years 8 months)
Customer Service Team Leader
Cell C
Mar 2014 - Mar 2015 (1 year)
Jul 2016 - Oct 2019 (3 years 3 months)
Customer Care Executive
Serco
Apr 2014 - May 2015 (1 year 1 month)
Corrections Officer
Georgia Department of Corrections
Aug 2013 - Jun 2020 (6 years 10 months)
Master at Arms
Navy Reserves
May 2007 - Apr 2013 (5 years 11 months)
Customer Service Representative II
Convergys
Jul 2009 - Feb 2010 (7 months)
Dalhousie University
Jan 2011 - Present (14 years 10 months)
Senior Student Reference Librarian
Saint Mary's University
Jan 2009 - Present (16 years 10 months)
Research Intern & Database Administrator
Shambhala Sun Magazine
Jan 2009 - Present (16 years 10 months)
Senior Complaints Investigator & Quality Checker
Lloyds Banking Group
Nov 2014 - Dec 2020 (6 years 1 month)
Complaints Handler
Volkswagen
Apr 2010 - Oct 2014 (4 years 6 months)
Live Operations Executive
DIJA
Dec 2020 - Aug 2021 (8 months)
Operations & Customer Excellence Executive
HUMANFOREST
Aug 2020 - Oct 2020 (2 months)
General Secretary
HEarth Association
Oct 2022 - Jan 2024 (1 year 3 months)
Scenario Creator
Île d'Yeu
Sep 2023 - Oct 2023 (1 month)
Hexapack Packaging Solution
Nov 2012 - Aug 2015 (2 years 9 months)
Office / Inventory Staff Member
Greenstone Packaging Corporation
Oct 2011 - Jun 2012 (8 months)
Laboratory Technician
Hillel Yaffe Hospital
Jan 2017 - Dec 2022 (5 years 11 months)
Laboratory Technician
Laniado Hospital
Jan 2014 - Dec 2020 (6 years 11 months)
