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Proactive Virtual Professional with expertise in administrative support.
Experience
A.I. Certified Marketing Assistant
A.I. Krem Institute
Feb 2025 - Jul 2025 (5 months)
Patient Intake and Revenue Coordinator
Windsor Health Care
Jul 2023 - Jun 2025 (1 year 11 months)
Disbursement/Accounts Payable Associate
Johndorf Ventures Corporation
Oct 2021 - Jul 2023 (1 year 9 months)
Bookkeeping Intern
Digital Byte Financial Services
Feb 2023 - Mar 2023 (1 month)
Accounts Receivable Associate
Johndorf Ventures Corporation
May 2021 - Oct 2021 (5 months)
Organized healthcare operations professional driving efficient care coordination and team performance.
Experience
Plan of Treatment Admin Coordinator
Float Health
Jul 2024 - Jul 2025 (1 year)
Assistant Manager
Optum
Jun 2023 - Jul 2024 (1 year 1 month)
Subject Matter Expert
Optum
Bilingual healthcare professional with 10+ years in patient care.
Experience
Engagement Coordinator
Absolutecare Medical Center
Mar 2025 - Present (8 months)
Logistics Residential Aide / Clerk
Cross Country Healthcare
Jan 2024 - Dec 2024 (11 months)
Patient Care Navigator
Healthful / Rely
Experienced healthcare case manager and registered nurse improving patient outcomes.
Experience
Care Manager
Minet Kenya Insurance Brokers
Dec 2016 - Present (8 years 11 months)
SLA Executive
Bliss GVS Healthcare Kenya
Jan 2016 - Nov 2016 (10 months)
Registered Nurse
The Karen Hospital
May 2015 - Jan 2016 (8 months)
Experienced critical care and psychiatric RN delivering compassionate, evidence-based acute patient care.
Experience
Acute/Critical RN
Grand River Health
Aug 2024 - Present (1 year 3 months)
Psychiatric RN
West Springs Hospital
Apr 2023 - Jun 2024 (1 year 2 months)
Travel Critical Care RN
Various Travel Agencies
Oct 2021 - Apr 2022 (6 months)
Compassionate Licensed Practical Nurse with strong patient access and call-center expertise.
Experience
Patient Access Representative II
Baptist Health
May 2025 - Aug 2025 (3 months)
Care Navigation Center Specialist
Community Hospice & Palliative Care
Oct 2024 - Feb 2025 (4 months)
Customer Service Advisor II
Dedicated healthcare professional with expertise in care coordination.
Experience
Engineering Assistant
Nagarro
May 2024 - Present (1 year 6 months)
Care Navigator
United Health Care (Optum At Home)
Nov 2022 - Mar 2023 (4 months)
Contract Medical Assistant
Columbia Doctor’s
Feb 2022 - Mar 2022 (1 month)
Dedicated respiratory therapist with expertise in patient care.
Experience
Respiratory Therapist
SunMar Healthcare- Mission Care Center
Dec 2018 - Present (6 years 11 months)
Pulmonary Function Technician
Administrative Resources- Chaparral Medical Group
May 2018 - Nov 2018 (6 months)
Dedicated nursing professional committed to exceptional patient care.
Experience
Registered Nurse, Dermatology
Atrius Health
Jan 2025 - Present (10 months)
Registered Nurse, Pediatric Gastroenterology
Albany Medical Center
Jul 2024 - Oct 2024 (3 months)
LPN to RN, Skilled Nursing Facility
Genesis HealthCare
Critical Thinker • Skilled Trainer & Coach • Problem-Solver • Dependable • Adaptable • Growth-Oriented
Experience
Care Manager
TimeDoc
Oct 2021 - Present (4 years 1 month)
Customer Service Representative
Lincare
Mar 2021 - Oct 2021 (7 months)
Medical Assistant
Registered Nurse specializing in psychiatric and population health care management with strong care-coordination skills.
Experience
Care Manager / Population Health Nurse
Trillium Health Resources
Feb 2025 - Jun 2025 (4 months)
Charge Nurse (Contract)
Southern Virginia Mental Health Institute
Feb 2023 - Feb 2024 (1 year)
Registered Nurse
Dedicated professional with expertise in healthcare client management.
Experience
Senior Client Partner
Access Healthcare
Jan 2022 - Present (3 years 10 months)
Senior Client Partner
Access Healthcare
Jan 2017 - Present (8 years 10 months)
Caller Trainee
Experienced Staff Accountant with a strong analytical background.
Experience
Staff Accountant
Korrus, Inc.
Apr 2025 - Present (7 months)
Junior Account Manager
Carswell, Greenfield & Kunstler, LLP
Sep 2019 - Apr 2025 (5 years 7 months)
Facility-wide Bookkeeper
St. John of God Retirement and Care Center
Dedicated healthcare professional with expertise in patient care management.
Experience
Care Manager
Med Assist USA
Aug 2024 - Present (1 year 3 months)
Utilization Review Specialist
Memorial Sloan Kettering
Apr 2011 - Aug 2024 (13 years 4 months)
Utilization Review Analyst
Montefiore Medical Center
Oct 2009 - Apr 2011 (1 year 6 months)
Dedicated geriatric nurse specialized in telemedicine and remote patient care for elderly populations.
Experience
Geriatric Nurse
Alta Especialidad Médica
Jan 2025 - Present (10 months)
Geriatric Nurse
Hogar Gades
Nov 2023 - May 2024 (6 months)
General Nurse
Experienced licensed social services leader specializing in long-term care, discharge planning, and care coordination.
Experience
Director of Social Service
Amarillo Medical Lodge Rehabilitation Center
Jan 2021 - Present (4 years 10 months)
Director of Social Service
Lake Village Nursing & Rehabilitation Services
Jan 2015 - Jan 2021 (6 years)
8+ years in health with a focus on training, installation, data management, policy & administration.
Experience
Customer Success Specialist
Magentus
Jul 2021 - Present (4 years 4 months)
Practice Manager
Auspoint Skin Cancer & Health Clinic
Jun 2019 - Jul 2021 (2 years 1 month)
Assistant to the Practice Manager
Bilingual healthcare operations leader with 10+ years of experience.
Experience
Project Coordinator
Private Health Management
Nov 2020 - Present (5 years)
Project Manager
ModMed
Jan 2024 - Feb 2025 (1 year 1 month)
Operations Manager
AccentCare
Jan 2016 - Nov 2020 (4 years 10 months)
Experienced HHAExchange Specialist focused on optimizing homecare management systems.
Experience
HHAExchange Specialist
Callmax Solutions
Jan 2025 - Present (10 months)
Case Manager
Newtech Global
Jan 2025 - Present (10 months)
Patient Care Coordinator
Detail-oriented professional with over 7 years in pharmacy systems.
Experience
Provider Data Senior Analyst
Express Scripts Canada
Aug 2023 - Present (2 years 3 months)
Patient Data Specialist and Training Ambassador
Medisystem Pharmacy, Loblaws Inc
Feb 2018 - Present (7 years 9 months)
Feb 2023 - Jun 2023 (4 months)
Customer Service Representative
Optum
Sep 2021 - Feb 2023 (1 year 5 months)
Jan 2020 - Jan 2024 (4 years)
Patient Registration
Heart Care of Illinois
Nov 2015 - Jul 2020 (4 years 8 months)
Patient Services Representative
Chicago Medical Group
May 2010 - Sep 2015 (5 years 4 months)
Registered Nurse
Prestige Medicare Clinic
Sep 2014 - Apr 2015 (7 months)
Junior Nursing Officer
Sinai Hospital
Feb 2014 - Jul 2014 (5 months)
Acute/ED RN
Pioneers Medical Center
Oct 2019 - Oct 2021 (2 years)
Assistant Director of Nursing
Garden View Manor
Aug 2018 - Aug 2019 (1 year)
Concentrix
May 2022 - Jul 2024 (2 years 2 months)
Caretaker
Private Care
Sep 2015 - Apr 2022 (6 years 7 months)
Licensed Practical Nurse
Health and Rehabilitation Contracting
Feb 2008 - Sep 2015 (7 years 7 months)
Medical Receptionist / Medical Assistant
The Dermatology Specialist
Apr 2021 - Jan 2022 (9 months)
Temp Office Assistant- Ambulatory Healthcare
NYC Health & Hospitals (Harlem Hospital Center)
Dec 2020 - Apr 2021 (4 months)
Jun 2023 - Mar 2024 (9 months)
Medical Assistant, Dermatology
Dartmouth Hitchcock Medical Center
Sep 2018 - Jan 2023 (4 years 4 months)
New Horizon Family Health Service
Jan 2020 - Jul 2020 (6 months)
Medical Assistant (AAS)
Brown Mackie College
Jan 2012 - Jan 2012 (0 months)
Associate Manager
Kmart
Mar 2010 - Aug 2011 (1 year 5 months)
Alexander Youth Network
Dec 2022 - Feb 2024 (1 year 2 months)
Pediatric Psychiatric Nurse (Contract)
Horizon Atrium Care Center
Jun 2022 - Dec 2022 (6 months)
Registered Nurse (Local Contract)
Northern Nevada Adult Mental Health
Jan 2022 - Jun 2022 (5 months)
Ecare India Pvt Ltd
Jan 2015 - Present (10 years 10 months)
Sep 2012 - Aug 2019 (6 years 11 months)
Hospital Nacional de San Salvador
Feb 2021 - Present (4 years 9 months)
Professional Practice Development
Jan 2017 - May 2020 (3 years 4 months)
Care Manager
VillageCare
Jan 2014 - Jan 2016 (2 years)
Incare Home Health Care
Jan 2024 - Present (1 year 10 months)
Digital Agent on Tech Support
Outplex BPO
Jan 2020 - Present (5 years 10 months)
Customer Services Associate
Alorica Central, LLC
Jan 2017 - Present (8 years 10 months)
Store Manager
Cellicon
May 2017 - Present (8 years 6 months)
Community Pharmacy Assistant
Shoppers Drug Mart
Jan 2017 - Present (8 years 10 months)
Clinical Pharmacist Intern
JSS Hospital
Jul 2013 - Present (12 years 4 months)