John Best

Manage care operations including daily hospital visits, preauthorizations, evacuations and discharges while negotiating provider costs, vetting bills and leading fraud detection to ensure timely, cost-effective patient care.

Recruited and trained health providers on IT systems, managed provider relationships and customer feedback, and conducted audits and mystery shopping to ensure quality compliance and detect fraud.

Delivered high-standard nursing care by assessing patient needs, implementing care plans, maintaining records and ensuring a safe environment while supporting medical staff.

Managed minor infections and procedures, provided immunizations and monitored vaccine data while ensuring instrument sterilization and adherence to clinic protocols.

Administered medications, vaccines and contraceptives, performed simple surgical procedures, provided health education and supported admissions and discharges.

Supported patient care by dispensing drugs, providing immunizations, assisting with HIV testing and contributing to general ward duties during clinical placements.

Attended first aider training and obtained a First Aider certificate in September 2024.

Completed Advanced Case Management Level 002 training between September and November 2020.

Completed a Certificate in HIV Testing Services (HTS) from September 12 to 30, 2016.

Completed the Bridged Course on Prevention from Mother to Child Transmission (PMTCT) in March 2015.

Completed a Diploma in Kenya Registered Community Health Nursing at KMTC, gaining clinical and community nursing competencies.

Completed secondary education and obtained the Kenya Certificate of Secondary Education.

Completed primary education and obtained the Kenya Certificate of Primary Education.