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YEEnthusiastic ICT Service Management professional with a focus on solutions.
Experience
ICT Service Support Associate Intern
Kenya Revenue Authority
Jul 2023 - Jan 2025 (1 year 6 months)
ICT Service Desk Associate Intern
Kenya Revenue Authority
Jan 2023 - Jun 2023 (5 months)
I am a creative UI/UX and graphic designer crafting user-centered interfaces and brand visuals.
Experience
Graphic Designer & Illustrator
Freelance
Jan 2020 - Present (5 years 10 months)
Experienced frontline payroll consultant focused on client satisfaction and compliance.
Experience
APAssociate Client Consultant
Automatic Data Processing
Jan 2020 - Present (5 years 10 months)
DNChat Technical Support
Dish Network
Jan 2017 - Dec 2020 (3 years 11 months)
LOAmbitious full stack developer eager to leverage skills.
Experience
IT Support
Gilberx Electrical Services
Sep 2022 - Jul 2023 (10 months)
Collection Agent
Arcons Investment
Jun 2021 - Sep 2022 (1 year 3 months)
Collection Agent
Finley Collection Africa
Feb 2020 - Jun 2021 (1 year 4 months)
ODDedicated accountant with a passion for data analysis and leadership.
Experience
Accountant
Federation of Uganda Basketball Association
May 2023 - Present (2 years 6 months)
Audit, Accounting Associate
TGS Osillo Certified Public Accountants
Dec 2022 - May 2023 (5 months)
Finance/Data Associate
Detail-oriented data annotator with expertise in AI development.
Experience
Data Annotator
Avala AI
Jul 2022 - Nov 2024 (2 years 4 months)
Data Annotator
Sama
Aug 2021 - Nov 2023 (2 years 3 months)
Data Annotator
Cloud Factory
Feb 2020 - Jun 2022 (2 years 4 months)
SPStrategic Talent Acquisition Lead with 8+ years in IT recruitment.
Experience
Lead- Talent Acquisition
Intense Technologies
Jan 2022 - Present (3 years 10 months)
Lead- Vendor Management
Tech Mahindra
Jan 2015 - Dec 2020 (5 years 11 months)
LAExperienced Team Manager with a focus on customer support excellence.
Experience
Senior Customer Support Representative
Brolly Labs
Feb 2022 - Jan 2024 (1 year 11 months)
Team Manager
Foundever (formerly Sitel)
Jan 2018 - Jan 2022 (4 years)
Technical Support Representative
Transcom Worldwide
Dec 2017 - Mar 2018 (3 months)
SDGoal-oriented researcher with expertise in data analysis and policy.
Experience
Head of Research
Institute for Liberty and Policy Innovation
Mar 2023 - Present (2 years 8 months)
Research Assistant
Institute for Liberty and Policy Innovation
Nov 2022 - Jan 2023 (2 months)
Researcher
DIExperienced Analyst with 2.5 years in data analytics
Experience
Service Delivery Specialist - Performance and Capacity Management Analyst
IBM
Sep 2016 - Mar 2019 (2 years 6 months)
Business analyst focused on ERP/SFA solutions, requirements, testing, and process improvement.
Experience
Business Analyst - Trainee
eVision Microsystems (Pvt) Ltd
Feb 2024 - Aug 2024 (6 months)
Bachelor communication specialist skilled in digital marketing, content, and youth program coordination.
Experience
Assistant in Educational Activities
N/A
Oct 2022 - Aug 2025 (2 years 10 months)
Detail-oriented professional in human resources and guest relations.
Experience
Yoga Instructor
The Yoga Room
Jan 2024 - Present (1 year 10 months)
Vacation Rental Coordinator
Threave Holdings
Jan 2022 - Jul 2024 (2 years 6 months)
English Teacher
Adventure Teaching
Jun 2021 - Oct 2021 (4 months)
MMDetail-oriented IT professional with expertise in application support.
Experience
Technical Services Specialist
TruStage
Oct 2022 - Present (3 years 1 month)
IT Application Support Analyst
BrightStar Care
Jul 2021 - Feb 2022 (7 months)
IT Software Support Specialist
Mechdyne Corporation
TODetail-oriented data entry professional with strong analytical skills.
Experience
Data and Marketing Analyst
Katalleo Inc
Feb 2023 - Jan 2025 (1 year 11 months)
Digital Marketer
ZeoDigital Global Tech
Dec 2022 - Jan 2023 (1 month)
Senior Biology Teacher
Esther Foundation Girls’ High School
May 2021 - May 2022 (1 year)
FGDetail-oriented Senior Software QA with 10 years of experience.
Experience
Senior Software Quality Assurance Team Lead
Mosaic Solutions
Sep 2022 - Present (3 years 2 months)
Senior Software Quality Assurance Engineer
Comclark Reliance IT Center
Jun 2021 - Present (4 years 5 months)
ST
United States40k-60k USD
Provide excellent customer service
Experience
Insurance Representative Service
CSAA Specialized Services
Oct 2021 - Feb 2025 (3 years 4 months)
Child Support Specialist
Young Williams
SK
India450k-1200k INR
Software Engineer with expertise in Python, MERN stack, GCP, and automation.
Experience
PTMern Stack Developer
Purezza Technologies
Apr 2024 - Present (1 year 7 months)
PTMern Stack Trainee
Relationship-oriented leader passionate about talent acquisition and development.
Experience
Senior Talent Acquisition Specialist
DHL Express SSC
Jun 2022 - Mar 2025 (2 years 9 months)
Sr. Customer Contact Manager
DHL Express
Feb 2022 - Sep 2022 (7 months)
Senior Customer Care Supervisor
DHL Express
Jan 2019 - Feb 2022 (3 years 1 month)
Dedicated customer-oriented professional with a degree in Accounting and Finance.
Experience
Customer Assistant
Lidl
Jan 2024 - Present (1 year 10 months)
Artisan/Trainer
Little Dessert Shop
Mar 2021 - Dec 2023 (2 years 9 months)
Warehouse Operative
Amazon
Sep 2020 - Jan 2021 (4 months)
Cyber Attendant
OneClick Cybercafe
Nov 2018 - Oct 2019 (11 months)
Customer Care Representative
Soko Watch
Oct 2017 - Nov 2018 (1 year 1 month)
Sameday Laboratories
Jan 2021 - Dec 2022 (1 year 11 months)
Data Clerk
Ministry of Health, Uganda (Under the Net Initiative)
Jan 2020 - Jan 2021 (1 year)
Manager, Data Team
Ministry of Health, Uganda (Under the Net Initiative)
Jan 2019 - Jan 2020 (1 year)
Microsoft Navision Implementer
Eye Code Solutions LTD
Sep 2019 - Oct 2019 (1 month)
Intern
Wanandege SACCO LTD
May 2013 - Jul 2013 (2 months)
DS Research Hub
Jan 2020 - Jan 2023 (3 years)
Personal Assistant
DS Collections
Jan 2020 - Jan 2022 (2 years)
Research and Teaching Assistant
Kwame Nkrumah University of Science and Technology
Sep 2019 - Jan 2021 (1 year 4 months)
Office Manager
Urban Massage Therapy
Sep 2019 - Oct 2021 (2 years 1 month)
Exchange Student Assistant
The University of Winnipeg
Jan 2020 - Apr 2020 (3 months)
Feb 2021 - Nov 2021 (9 months)
Software Quality Assurance Analyst
Go-Tech Solutions, Inc.
Sep 2017 - Present (8 years 2 months)
Software Quality Assurance Engineer
Go-Tech Solutions, Inc.
Feb 2016 - Present (9 years 9 months)
Software Quality Assurance Engineer
GDS Link Asia
Oct 2015 - Present (10 years 1 month)
Jan 2021 - Apr 2021 (3 months)
Customer Service Representative
Nexrep/Care-Centrix
Aug 2020 - Jan 2021 (5 months)
HR Manager / Personnel Manager / AR-AP
McDonalds
Oct 2007 - Apr 2020 (12 years 6 months)
purezza Technologies
Oct 2023 - Apr 2024 (6 months)
HISoftware Developer Intern
Hicounselor
Jan 2023 - Mar 2023 (2 months)
Training & Development Specialist
DHL Express
Mar 2017 - Jan 2019 (1 year 10 months)
Operations & AA
Best Western Hotel & Casino
Jan 2011 - Aug 2013 (2 years 7 months)
Customer Assistant
Outfit
Aug 2017 - Jan 2021 (3 years 5 months)
Part-Time Waiter
Barburchi Restaurant
Oct 2015 - Jul 2016 (9 months)
