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Customer service professional skilled in office support and records management.
Experience
Office Support Clerk II
City of Vancouver
Aug 2024 - Nov 2024 (3 months)
Security Attendant (Clerk II)
City of Vancouver
Apr 2021 - Jul 2024 (3 years 3 months)
Security Guard
Securiguard Services Ltd
May 2017 - Aug 2021 (4 years 3 months)
Remote virtual assistant and data specialist supporting U.S. clients with reliable results.
Experience
Customer Service Representative
Toptal
Data Entry Specialist
Northside Hospital
Virtual Assistant
PhD candidate and experienced university-level French instructor specializing in language pedagogy.
Experience
Associate Instructor
University of California - Davis
Sep 2020 - Present (5 years 2 months)
Asynchronous Course Developer
University of California - Davis
Jun 2024 - Aug 2024 (2 months)
Compassionate licensed nurse specializing in nephrology and patient-centered dialysis care.
Experience
Customer Service Associate
Don Diego Bakery
Jan 2024 - Sep 2024 (8 months)
Nephrology Nurse
Instituto Integral de Nefrología
Dec 2019 - Dec 2023 (4 years)
Customer Service Associate
La Imperial Bakery
Jan 2015 - Dec 2023 (8 years 11 months)
Créateur IA et storyteller numérique fusionnant narration émotionnelle et production audiovisuelle.
Experience
Créateur de contenu TikTok
Indépendant
Aug 2024 - Present (1 year 3 months)
Auteur et Producteur
Indépendant
Jan 1998 - Present (27 years 10 months)
Producteur musical
DSNSKY
Jan 1998 - Dec 2010 (12 years 11 months)
Results-driven Team Leader and BPO expert with 11+ years experience.
Experience
Team Leader
Concentrix
Sep 2013 - Present (12 years 2 months)
Customer Service & Upsell Agent
Concentrix
Sep 2013 - Apr 2020 (6 years 7 months)
Sales Agent & Translator
Sky.com / All American
Customer-focused IT and call-center professional with technical troubleshooting expertise.
Experience
Customer Service & Account Specialist
FirstEnergy Corp.
Sep 2015 - Present (10 years 2 months)
Customer Service Representative
Allstate
May 2015 - Aug 2015 (3 months)
Call Center Representative
Bilingual customer success specialist with property management expertise.
Experience
Property Manager
Phenix Salon Suites
Oct 2024 - Present (1 year 1 month)
Customer Success Specialist
StellarFi
Aug 2022 - Present (3 years 3 months)
Agent Relationship Specialist
Results-driven Talent Acquisition professional with healthcare staffing expertise.
Experience
Talent Acquisition Specialist
Encompass Healthcare
Nov 2023 - Present (2 years)
Recruitment Administrator
Adfinitas Health
Nov 2021 - Jul 2023 (1 year 8 months)
Account Manager
Alert 1
Experienced Customer Service and Data Entry Professional.
Experience
Customer Support Representative
Bismillah We Transport
Jan 2022 - Jan 2025 (3 years)
AI Systems Manager
Bismillah We Transport
May 2019 - Jan 2022 (2 years 8 months)
Customer Support Intern
Penn Foster
Jan 2015 - Jan 2018 (3 years)
4k-5k USD
I am a versatile chef and graphic designer blending culinary leadership with creative visual branding.
Experience
Graphic Designer
Mountain Cup Cafe
Jan 2023 - May 2025 (2 years 4 months)
Graphic Designer
North Shades
Creative account executive with expertise in communication strategies.
Experience
Creative Account Executive
Galope
Apr 2023 - Present (2 years 7 months)
Executive Producer
Freelance
Jan 2019 - Jun 2024 (5 years 5 months)
Creative Account Executive
Nicho Marketing
Jul 2022 - Feb 2023 (7 months)
Creative Project Manager with 10 years of experience in leadership.
Experience
Marketing Operations Lead
Terra Firma Industries
Apr 2023 - Present (2 years 7 months)
Marketing Associate
NC Media Group
Mar 2023 - Jan 2024 (10 months)
Assistant Marketing Manager
SM Development Corporation
International business lawyer specializing in contracts, compliance and cross-border commercial matters.
Experience
Juriste d’affaires internationales
Steelcase
Jan 2022 - Jan 2025 (3 years)
Stagiaire – Service juridique
Kronenbourg
Jan 2021 - Jan 2022 (1 year)
Stagiaire – Service juridique
La Pizza de Nico Strasbourg Esplanade
60k-80k USD
Motivated early-career professional with customer-focused experience. English is my first language with spanish as a secondary language.
Experience
Assistant work
Estudio Milenium
Feb 2025 - Aug 2025 (6 months)
Care Home Intern
Hogar de Adultos Mayores Eben Ezer
Experienced team leader and legal coordinator skilled in operations and marketing.
Experience
Legal Coordinator
Oracle Solicitors
Dec 2024 - Present (11 months)
Marketing Agent / Office Coordinator
MMB Trade Shpk
Apr 2024 - Nov 2024 (7 months)
Team Leader
Sunrise LLC
Sep 2022 - Dec 2023 (1 year 3 months)
Customer Success Analyst dedicated to enhancing customer experiences.
Experience
Customer Success Analyst
Sterling Bank
Jan 2023 - Present (2 years 10 months)
Contact Center Agent
First City Monument Bank
Nov 2021 - Jan 2023 (1 year 2 months)
Service Advisor
Electronics engineer specializing in hardware, verification, and PCB design.
Experience
ASIC Verification Engineer
Hewlett Packard Enterprise
Jan 2022 - Dec 2024 (2 years 11 months)
Digital Design & Verification Intern
Rydev Inc
Jan 2021 - Dec 2022 (1 year 11 months)
Administrative Assistant
Instituto Tecnológico de Costa Rica
I am a bilingual Spanish and ESL teacher and qualified medical interpreter.
Experience
Spanish Teacher
Polk County High School
Aug 2024 - May 2025 (9 months)
ESL Teacher
Lake Forest Middle School
Jan 2024 - May 2024 (4 months)
English Teacher
CEIP Camp de Túria
Oct 2022 - Oct 2023 (1 year)
Finance professional with expertise in accounting and financial reporting.
Experience
Assistant Manager Accounts
Vetz Pharmaceutical Pvt Ltd
Sep 2023 - Present (2 years 2 months)
Assistant Manager Accounts
Army Project Directorate Housing
Apr 2023 - Sep 2023 (5 months)
Assistant CFO & Reporting Analyst
Swift Solutions VA Services
English Teaching Assistant
Ministère de l'Éducation Nationale
Sep 2019 - Mar 2020 (6 months)
Communication and Culture Instructor
University of California - Davis Continuing & Professional E
Sep 2019 - Sep 2019 (0 months)
Staff Nurse
Sanatorio Parque
Oct 2018 - Apr 2019 (6 months)
Aug 2011 - Aug 2013 (2 years)
Reception & Administrative Assistant
Complejo Técnico San Francisco de Sales
Feb 2010 - Jul 2011 (1 year 5 months)
Sterling Jewelers
Jul 2013 - May 2015 (1 year 10 months)
Openly
May 2022 - Present (3 years 6 months)
Bilingual Customer Service Representative
GEICO
Mar 2021 - Present (4 years 8 months)
Jan 2021 - Nov 2021 (10 months)
Search Quality Evaluator
Sykes Enterprises, Inc.
May 2018 - Apr 2021 (2 years 11 months)
Customer Service Representative
Sykes Enterprises, Inc.
Jul 2013 - Apr 2021 (7 years 9 months)
Apr 2024 - Jul 2024 (3 months)
Graphic Designer
Asaan Tech Services
Jan 2022 - Dec 2023 (1 year 11 months)
Field Producer and Executive Direction Assistant
Festival Internacional de Cine Colombiano en Buenos Aires
Jul 2019 - Jul 2022 (3 years)
In-house Marketing Team Leader
Teiko Bikes
May 2021 - Jun 2022 (1 year 1 month)
Dec 2021 - Dec 2022 (1 year)
Coordinator
De La Salle-College of Saint Benilde
Apr 2015 - Jan 2022 (6 years 9 months)
Jan 2018 - Jan 2019 (1 year)
May 2024 - Oct 2024 (5 months)
Team Leader
Betreut.de GmbH
May 2021 - Aug 2022 (1 year 3 months)
First City Monument Bank
Jan 2019 - Nov 2022 (3 years 10 months)
Sales Representative / Marketer
Sterling Bank
Jul 2018 - Jan 2019 (6 months)
Sales Representative
First City Monument Bank
Jun 2015 - Jun 2018 (3 years)
Jan 2018 - Dec 2021 (3 years 11 months)
Student Spanish Instructor
Lee University
Jan 2019 - May 2022 (3 years 4 months)
Palm Builders & Developers
Feb 2022 - Mar 2023 (1 year 1 month)
Internal Auditor
Dawat-e-Islami Trust
Apr 2020 - Jan 2022 (1 year 9 months)
Various Roles in Finance Department
Dawat-e-Islami Trust
Feb 2015 - Apr 2020 (5 years 2 months)