Client Partner, Emerging Accounts - US Remote

Summary

Yelp’s mission is to connect people with great local businesses, and that starts with people like you. Yelp’s Emerging Accounts team partners with National and Mid-Market businesses to provide industry leading digital advertising solutions. Yelp’s premium native search advertising products deliver strong ROI by helping clients connect with potential customers at the bottom of the purchase funnel. Our collaborative sales culture is where your individual contributions make a big impact on the businesses of our clients.

The Emerging Accounts, Client Partner works with Yelp’s existing clients to grow their spend on Yelp. You will have a defined book of business and will have the opportunity to drive new revenue within those accounts. You will understand your clients’ business goals, marketing strategies, timelines and budgets to ensure Yelp is a prominent part of their marketing mix. To succeed in this role, you will secure investment in Yelp to drive sales at the local level for your clients. This is a high-energy, client-facing sales role requiring industry expertise and proven sales prowess. The Emerging Accounts, Client Partner role is key to Yelp’s success and significant growth is expected from our existing Emerging Account base.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.

What you'll do:

• Be crucial in the development of mapping out client organizations and building relationships with multiple contacts focusing on decision-makers
• Build relationships with agencies that represent the client
• Achieve a partnership with the customer success team and work collaboratively with cross functional teams to drive revenue growth with existing customers
• Become an expert in identifying and capitalizing on all aspects of client’s marketing spend
• Create and present solutions that meet the unique needs of each client
• Identify additional up-sell and partnership opportunities
• Develop strong relationships with clients to enable open communication and support between clients and Yelp’s Product and Marketing teams
• Work collaboratively to gather and share customer feedback internally to improve Yelp’s ad products and customer experiences
• Track and accurately forecast revenue to our executive team

What it takes to succeed:

• Have earned 4+ years of strategic sales experience with Midmarket, Enterprise or National clients
• Are well versed in performance based digital advertising products/cost per click advertising (preferred)
• Have a solid foundation of significantly growing a $3M+ book of business and exceeding goals in an Enterprise organization
• Excited to take a hands on, creative approach to capitalize on Yelp’s opportunity with an existing account base and build deep relationships with National Accounts
• Are well versed in the ability to use strategic selling skills
• Have a demonstrated ability to analyze and develop key insights and sales messages through numbers
• Ability to achieve high activity metrics on a monthly basis
• Enjoy presenting over the phone and in-person to mid-large size groups
• Have a solid foundation in presentation and listening skills
• Proficient in Salesforce, Excel, Word, PowerPoint
• Excited and able to travel up to 20% of the time

What you'll get:

• Effective your first day: Full medical, vision, and dental coverage
• Mental health support and services via Modern Health
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Professional development reimbursement
• Work from home reimbursement
• The base salary is $85,000 plus performance based incentives (uncapped commission)

Closing