Calibration Services Coordinator

This is a remote position.

Our client is looking for aCalibration Service Coordinatorto support quoting, scheduling, and coordination across their calibration service operations. They operate in a specialized technical services industry and have built a strong reputation over the past few years by delivering reliable turnaround times and consistent service quality to industrial clients.

This role plays a central part in keeping operations moving efficiently. The ideal candidate is highly organized, detail-oriented, and comfortable handling repeatable coordination tasks while interacting regularly with customers and internal teams. While technical exposure is helpful, success in this role is driven by accuracy, responsiveness, and strong follow-through.

Responsibilities

• Prepare and issue quotes for on-site and ship-to-lab calibration services with speed and precision

• Respond to customer inquiries related to quotes, service status, turnaround times, and service capabilities

• Perform contract reviews by cross-checking quotes, internal records, and customer purchase orders

• Schedule on-site calibration services and maintain accurate job details in the team calendar

• Enter, update, and maintain calibration job information within internal systems

• Coordinate closely with the Technical Manager and QAQC Manager to align schedules and scope with operational capacity

• Partner with QAQC and Shipping/Receiving teams to support smooth execution of services

• Follow up with customers after service completion to confirm satisfaction and address open items

• Generate and distribute QAQC recall reports to support timely re-calibration and proactive client communication

• Assist with internal documentation, job tracking, and resolution of discrepancies as they arise

Requirements

• Availability to work Monday through Friday, 7:00 AM to 4:00 PM Central Time

• Strong written and verbal communication skills

• High attention to detail and accuracy when managing documents and records

• Comfort handling recurring tasks such as quoting, scheduling, and customer coordination

• Ability to work cross-functionally with technical, quality, and operations teams

Qualifications

• Experience in coordination, scheduling, quoting, or client support roles

• Background in corporate or operational environments with structured workflows

• Experience working in service-based or operations-heavy teams

• Exposure to technical or industrial environments is helpful but not required

• Experience with CRM systems or service management software is a plus

Benefits