United States onlyWorkWave is a company that builds innovative software and fintech solutions for various industries. As an Enterprise Account Manager, you will be responsible for building strong relationships with enterprise clients, understanding their needs, and delivering tailored solutions to meet their challenges.
Requirements
- Proactively engage with assigned enterprise customer accounts to understand business needs and communicate product value.
- Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health.
- Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities.
- Deliver tailored product demonstrations (RealGreen, PestPac) aligned to customer priorities and demo certification standards.
- Manage the full expansion sales cycle: from needs discovery through negotiation and closing, including preparation of sales agreements.
- Upsell and cross-sell additional products and services to drive ARR growth across parent and child accounts.
- Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas.
- Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce.
- Collaborate cross-functionally with internal teams (support, product, sales engineering) to address client needs and ensure customer success.
- Follow best practices in sales methodology (MEDDPICC) to consistently improve win rates.
Benefits
- Robust benefits package, including health and dental and 401k with company match
- Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
- Up to 4 weeks paid bonding leave
- Tuition reimbursement
- 24/7 access to virtual medical care with Teladoc
- Quarterly awards based on peer nominations
- Regional discounts and perks
- Opportunities to participate in charitable events and give back to the community
