Digital Service Advisor

At Westland Insurance, we are at the forefront of revolutionizing the insurance brokerage industry through significant investments in technology and a forward-thinking approach to client service. Our commitment to innovation is demonstrated by our adoption of cutting-edge broker management systems like Acturis and the comprehensive Applied Digital Brokerage suite, which includes Applied Epic, Cloud, CSR24, Mobile, Analytics, and Rating Services. This technological infrastructure empowers our expert advisors to deliver tailored insurance solutions with unparalleled efficiency and accuracy. We are continuously exploring and integrating advanced technologies, including artificial intelligence and data analytics, to enhance our service delivery, streamline processes, and provide our clients with a seamless, modern insurance experience. Our digital platform, Westland Express, which integrates with property management software like Yardi Voyager and HappyCo, exemplifies our dedication to providing accessible and convenient online insurance solutions.

Founded in 1980, Westland Insurance has grown from a single family-owned brokerage into one of Canada's largest and most trusted independent insurance brokers. This growth is fueled by our relentless pursuit of excellence and our strategic focus on digital transformation. We are not just an insurance provider; we are a technology-driven partner committed to protecting individuals, businesses, and communities across Canada. Our recent appointment of a Chief Information Officer underscores our dedication to scaling our technology infrastructure and driving data enablement and AI innovation. By harnessing the power of technology, we are not only simplifying the insurance process for our clients but also equipping our team of over 3,000 professionals with the tools they need to provide expert, advisory-based services across a wide range of insurance segments. Our vision is to be Canada's favorite insurance broker, and we believe that our investment in technology and innovation is the key to achieving that goal.