WanderWA

Remote Travel Concierge

We're on a mission to help people find their happy place.

Wander

Employee count: 11-50

Philippines only

*Note: For the application, please do not message Wander Concierge for answers. We are a small, very close team, and we know which questions are being asked.

Wander is a growing fast-paced startup, hiring a full-time Travel Concierge. You will work remotely, supporting guests staying at luxury vacation rentals. The Concierge team is a close-knit, bubbly team within Wander. We work hard and often contribute to various side projects within Wander’s Guest Experience department. We value kindness, empathy, and love tackling new challenges. We’d love for you to apply if you think you’d be a good fit!

Location (Remote):

  • This role is open to remote workers in the Philippines.

  • The permanent work schedule is 5 days a week and will be either:

    • 4 AM - 12 PM (Philippine Standard Time)

    • 8 PM - 4 AM (Philippine Standard Time)

  • The first 2 weeks will be training from 12 PM - 8 PM (Philippine Standard Time).

Requirements:

  • Fluent in English, both verbally and written

  • This job serves the hospitality industry and requires the ability to work holidays and weekends

  • Have a smooth-running laptop that can handle multiple tabs and software at the same time

  • Have strong internet access at home (this job is remote)

  • A decent phone (you’ll need to download an international calling app)

  • Strong organizational and leadership skills, ensuring that projects are delivered on time, within scope, and budget

Preferred Skills

  • Creative, good critical thinking skills, fast learner

  • Empathy and listening skills

  • Possesses empathy, strong communication, and good listening skills

  • Tech-savvy, good with navigating around different platforms

Day-to-day will consist of:

  • Answering common questions with scripts

  • Solving possibly complex requests from guests with creativity

  • Software such as ClickUp, Breezeway, and our internal software (we’ll show you how to use these)

  • Doing tasks assigned to you by your manager

  • Coordinating with cross-functional teams on various aspects of setting up a newly onboarded property

About Wander:
Wander owns the demand, booking, smart home technology, home management, and the homes themselves, creating an unmatched guest experience.
Our mission is to help people find their happy place. Our vision is to create the infrastructure for people to experience the world.

Legendary investors back us and have a team of experienced startup operators.
We are a tight-knit team with a strong work ethic with a common goal of building a lasting company.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Wander

Learn more about Wander and their company culture.

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We're on a mission to help people find their happy place. To build a network of smart homes across the globe you can access with the tap of a button. Come Wander with us.

Origins

Wander was born after our founder was struck by the frustrating experience of trying to work while traveling (uncomfortable beds, choppy WiFi, more disappointments). He knew there had to be a better way. There was.

Today

Today, Wander offers smart homes in inspiring places across the West Coast, from Tahoe to Mendocino County to Southern Oregon, with many more locations coming soon. We’re going places and we hope you'll join us.

Employee benefits

Learn about the employee benefits and perks provided at Wander.

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Retirement benefits

Save and invest for your future with our 401k plan

Company events

Actually fun team events at our amazing properties

Healthcare benefits

Health benefits covered 100% for you and your dependents

Equity benefits

Meaningful equity because we are on this journey together!

View Wander's employee benefits
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Wander

Company size

11-50 employees

Founded in

2021

Chief executive officer

John Andrew Entwistle

Markets

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