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USAAUS

Director, P&C Marketing Channel Analytics

USAA is a leading provider of insurance, banking, and investment and retirement solutions to more than 13 million members of the U.S. military, veterans who have honorably served, and their families.

USAA

Employee count: 5000+

Salary: 165k-297k USD

United States only

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At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. The Opportunity As Director of P&C Marketing Channel Analytics, you will provide decision support for marketing investments across paid, owned, and earned channels. Your team applies advanced analytical and statistical techniques to turn complex data into clear, actionable insights that improve performance and influence strategy.

Requirements

  • Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 8 years of experience in a decision support analytic function OR Advanced degree in relevant field, 6 years of experience in a decision support analytic function.
  • 3 years of direct team lead or management experience.
  • Demonstrates expert skills in mathematical and statistical techniques and approaches used to influence Business Strategy with fact-based decision-making to all levels of leadership up to senior executive levels.
  • Modernizes knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
  • Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.
  • 5+ years in marketing analytics with a strong focus on paid media performance and experimentation across all paid and owned media channels
  • 3+ years leading a marketing analytics team
  • Deep experience with marketing measurement frameworks, including MMM and MTA, and a track record of leveraging tools to drive budget and optimization decisions
  • Hands on experience within insurance or financial services industry providing marketing analytics solutions
  • US military experience through military service or a military spouse/domestic partner

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays plus 16 paid volunteer hours
  • Various wellness programs

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 165k-297k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About USAA

Learn more about USAA and their company culture.

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At the heart of USAA lies a profound commitment to the U.S. military community and their families, a mission that has been the driving force since its inception in 1922. It all began when 25 Army officers decided to insure each other's vehicles, creating a legacy of service, loyalty, honesty, and integrity that continues to define the organization. This is not just a financial services company; it is a community built on shared values and a deep understanding of the unique challenges and opportunities that come with military life. The culture at USAA is one of unwavering support, not just for its more than 13 million members, but for its 37,000 employees as well. A significant portion of the team has personal ties to the military, either as veterans or as military spouses, which fosters a genuine passion for the mission and a workplace where everyone is united by a common purpose.

This dedication to service extends beyond financial products. USAA is deeply invested in the well-being of the communities it serves, actively engaging in philanthropic efforts and encouraging employee volunteerism. The company's commitment to innovation is equally strong, driven by the need to support members wherever they are in the world. From pioneering remote deposit capture technology to leveraging artificial intelligence and machine learning for enhanced member experiences, USAA is constantly evolving to meet the changing needs of the military community. This forward-thinking approach is balanced with a steadfast adherence to its core values, creating a dynamic and supportive environment where employees are empowered to make a real difference. The belief that a diverse and inclusive team is a stronger team is central to USAA's ethos, ensuring that a wide range of perspectives and experiences are brought to the table to better serve its members and foster a culture of respect and creativity.

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