Enterprise Architect

The Enterprise Architect leverages deep Microsoft expertise to align business goals with technical design, serving external customers in a project-oriented capacity. Collaborating with internal teams and client technology groups, you will deploy, upgrade, and migrate systems while conducting root cause analyses on complex technical issues. With a focus on delivering tailored recommendations and executing solutions, you will ensure optimal performance and prevent future architecture-related support issues, driving long-term success for clients.

Requirements

Client Collaboration and Satisfaction

• Work closely with clients to understand their business needs and deliver tailored Microsoft and Azure cloud solutions.

• Lead the deployment, upgrade, and migration of client environments to the latest Microsoft technologies, ensuring seamless transitions and client satisfaction.

Technical Leadership & Mentorship

• Provide expert guidance on Microsoft technologies to address complex technical challenges and enhance client solutions.

• Recommend new technologies to drive innovation and productivity in client environments.

• Mentor internal Technology Consultants, helping them develop their technical skills and overcome challenges.

Cross-Departmental Knowledge Sharing

• Share best practices and technical insights across departments to foster collaboration and drive continuous improvement.

• Facilitate knowledge-sharing sessions, creating documentation and identifying opportunities to optimize workflows and processes.

Architectural Oversight

• Provide technical leadership and architectural oversight to ensure client solutions are scalable, reliable, and secure.

• Maintain comprehensive technical documentation and architectural blueprints for all client projects.

Support and Advisory Management

• Manage and prioritize support tickets, ensuring prompt resolution of critical issues and effective resource allocation.

• Oversee the escalation process and provide expert guidance to ensure timely and accurate resolutions.

• Analyze ticket trends, creating reports to monitor performance and improve support quality.

Research and Development

• Stay up-to-date on emerging Microsoft technologies to improve client solutions and participate in innovation initiatives.

• Continuously explore new technologies to recommend innovative solutions for client environments and drive future growth.

Qualifications

• 10+ years of experience working with Enterprise customers in a consultative capacity.

• 5 years or equivalent experience in SME Dynamics 365, CRM or other disciplines

• Comfortable delivering presentations to audiences varying in size.

• Good leadership and motivational skills to guide and manage teams effectively.

Preferred Qualifications

• Azure infrastructure / security experience a big plus

Education and Training

• A Bachelor’s degree or equivalent work experience.

Parex is an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, dietary preferences, gender, sexual orientation, age, fashion sense, marital status, veteran status, disability status, or political leanings.  Come as you are.