Manager, Executive Support

ABOUT UNBOUNDED

UnboundEd empowers educators to eliminate the predictability of student outcomes by race, language, and socioeconomic status through evidence-informed, engaging, affirming, and meaningful grade-level instruction—so all students succeed academically. As the largest equity-focused professional learning organization in the nation, we provide professional learning products and services to hundreds of thousands of educators nationwide.

UnboundEd is a passionate team of former teachers, district and school leaders, curriculum writers, and education experts united by the desire to see every student thrive. We walk alongside educators on their professional learning journey, helping them cultivate the mindsets, knowledge, and skills to deliver equitable, effective instruction. In 2023, UnboundEd joined forces with Pivot Learning and CORE Learning to expand our offerings and drive long-needed changes in instruction, especially in the highest-need schools.

ROLE SUMMARY

Reporting to the Chief of Staff, the Manager, Executive Support manages the day-to-day operations within the Chief Executive Officer (CEO) office. This position manages the team’s coordinators, who directly assist the organization’s executive leaders. They also function as the primary project manager for the executive team, delivering timely, confidential, and proficient support to facilitate project execution and goal attainment. The Manager, Executive Support, is also responsible for leading the planning and execution of organization-wide meetings and events.

UnboundEd is a virtual organization, and this employee can be based anywhere in the United States. UnboundEd has core business hours where we expect all staff to be available from 10 am to 6 pm ET, and 20% travel is required.

ESSENTIAL RESPONSIBILITIES

Essential responsibilities for this position include, but are not limited to:

CEO Office Support: Ensure optimum productivity and efficiency for the Office of the CEO by creating and maintaining necessary systems, structures, and tools to:

• Represent the CEO and the organization with strategic communication and decision-making with external stakeholders
• Facilitate executive project management by naming barriers, identifying solutions, and facilitating cross-functional project management with executives
• Maintain project calendars and assist with logistical details and resolving scheduling conflicts
• Ensure that follow-up from meetings and other commitments are captured and done in a high-quality and timely manner
• Enter information into task and project management systems
• Project manage cross-functional executive projects and develop solutions for barriers to goal attainment
• Respond to requests for information from individuals, schools and school systems, colleagues, and other internal and external constituents
• Create administrative systems and processes

Project Manage Organization-Wide Meetings and Events: Organize the details of various team meetings and regularly occurring organization-wide meetings

• Analyze org data to establish goals, outcomes, and priorities for virtual and in-person all staff meetings
• Develop timelines, identify collaborators, and manage the budget for large-scale events and projects from the CEO’s office
• Develop the scope and sequence for all staff meetings utilizing org data analysis and informed by adaptive organizational needs
• Lead cross-functional efforts to support the programmatic outcomes and objectives of organization-wide meetings and events

Team Management: Supervises at least two (2) Coordinators, Administrative Support

• Supervise and develop the team’s coordinators through guidance, mentoring, support and professional development
• Assign tasks, timelines, and strategies to achieve goals and objectives as determined by the Chief of Staff
• Lead the team to successfully meet its goals

Requirements

MINIMUM QUALIFICATIONS

• Bachelor’s degree from an accredited college or university
• Five (5) years of progressive experience in an administrative position supporting senior-level executives in a k-12 setting, consisting of two (2) years of experience managing large-scale, cross-functional projects and two (2) years of people management experience
• Six Sigma or project management certification preferred
• Other equivalent combinations of experience, training, and education will also be considered

THE STRONGEST CANDIDATES WILL HAVE/BE:

• Commitment to UnboundEd’s organizational values
• Learning orientation and commitment toward diversity, equity, and inclusion
• Knowledge of urban school environments
• Ability to work independently and effectively in a virtual, remote environment and build strong relationships with colleagues and partners across geographies and time zones
• Willingness to work alongside a dynamic, highly collaborative, and vision-driven team
• Experience leading a virtual team
• Experience managing projects that require collaboration from internal and external stakeholders
• Entrepreneurial spirit and ability to thrive in a fast-paced and changing environment
• Proficient use of Microsoft Office, Google-based applications, and online collaboration tools such as Slack

Benefits

BENEFITS AND COMPENSATION

UnboundEd offers competitive salaries commensurate with experience and education and a generous benefits package that includes take-as-you-need vacation time, group medical, dental and vision plans, disability and life insurance plans, and an employer-sponsored 401K retirement plan with a 5% employer contribution and no vesting period or salary cap. This is a full-time, exempt, position with a salary of $103,000-$155,000 per year. A compensation offer is based on relevant years of experience in relation to the position. Because of our strong commitment to equity and growth, UnboundEd does not negotiate compensation offers.