UJET

At UJET, our core mission is to create a world where artificial intelligence and human ingenuity work together seamlessly, making every customer experience effortless, intelligent, and deeply personal. We are at the forefront of AI-powered contact center innovation, providing a future-proof, cloud-native platform that is fundamentally reshaping the customer experience. We achieve this by integrating cutting-edge AI, true multimodality, and a mobile-first design philosophy. We infuse AI into every aspect of the customer journey and contact center operations to drive automation and efficiency. Our AI solutions empower agents, optimize customer journeys, and transform contact center operations to deliver elevated experiences and actionable insights.

We were founded in 2015 with a clear vision: to disrupt the outdated norms of the CCaaS market and establish a new benchmark with a modern toolkit for enterprises to deliver five-star customer service. Built on a cloud-native architecture with a unique CRM-first approach, we guarantee unparalleled security, scalability, and prioritized data insights without storing personally identifiable information. Designed for effortless usability, we partner with businesses to facilitate exceptional interactions, smarter decision-making, and accelerated growth in an increasingly AI-driven world. Our commitment to partnership is a cornerstone of our culture; we see ourselves as more than just a technology vendor, but a true partner invested in our clients' success. This comprehensive approach ensures that both businesses and their customers benefit from a more intelligent, intuitive, and personalized support ecosystem.