India onlyAt Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. We're looking for a Technical Support Engineer 2 (Email Infra) to support our customers' use of the Twilio platform and help customers get the best experience from Twilio's products.
Requirements
- 3+ years experience, with deep understanding of Email infrastructure such as Mail User Agent (MUA) & Message Transfer Agent (MTA)
- Good understanding of protocols - Encryption-based Internet Security Protocol such as SSL, TLS & Communication Protocol such as SMTP.
- Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
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