Client Manager

Client Manager - #twiceasnice Recruiting
Salary: $70,000 + Monthly Bonus Opportunities (1st yr OTE $100k-$115k+; 2nd yr OTE $115k-$130k+)

What We Love About This Client Manager Job

A firm that is quickly growing is looking for someone who is ready to roll up their sleeves and dive right into the growing number of client projects - a detail oriented, strong communicator with team management experience will find themselves helping lead a firm committed to changing the recruiting industry. Oh! Did we mention it's a work from home role?! It is. While you'll be working from home, you will still be in a highly visible role. Everyone at the company will see and feel the impact of your work every day.

The Client Manager Role

The firm is looking for a Client Manager who will support and lead a team Senior Recruiters and Sourcing Specialists working about 30-40 active permanent placement searches while serving as the primary liaison with between 50 and 100 clients. You will:

• Collaborate with a team of 3-5 Senior Recruiters
  • Conduct weekly calls with active clients
  • Nurture and build relationships with up to 100 clients - signed clients that may need more help in the future
  • Ensure your 30-40 active searches are getting the attention needed to result in a placement, quickly
  • Build and manage through reports in Salesforce.com and Trakstar
  • Report weekly to the VP of Search on team performance
  • Roll up your sleeves and answer candidate calls, review applicants, and guide sourcing team for each search

The perfect Client Manager candidate will:

• Have at least 2 years of experience managing a team of 3+ colleagues
  • Have 3+ years of client management and client Executive team facing interaction
  • Have 5+ years of project management experience - with many at one time
  • Have worked with lots of data (ideally in Salesforce.com) - not shy to take on data entry because you know the importance of accurate records
  • Enjoy applying metrics to the day to day management of projects and team
  • Enjoy building out and improving process
  • [Preferred] Recruiting/staffing/executive search experience
  • Be a fun person who often finds themselves trying to take on more responsibility and build better systems to get the job done. If you deliver, you’ll be given plenty of room to lead the charge!

Beyond the bullets:

Your friends lean on you to do the planning. Back in the day, classmates borrowed your notes and asked you to proof their papers. You don’t look for chaos but are accustomed to juggling many important moving parts. You’re comfortable telling people they’re wrong and they listen because you do so directly, diplomatically, and with insight. You get a rush when hours of work results in an item checked off the list. You’re motivated by the simple fact that if you work harder, you will have more success (and income). You value working with a team that does what it says it will do. Your intensely competitive while being a team player. It bothers you that we used the wrong ‘your’ in the last sentence.

Details about working from home:

• Accountability is key -- you must be a self-starter, driven to help the company grow
  • While this is a work from home setup with a laid-back vibe, we expect you to be working during the hours of 9 AM and 5:30 PM ET
  • You will find success if you have a dedicated office space -- we will ask you to let us know about your work environment/set-up