Principal DevOps Engineer

Tucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have since grown into a stable of businesses: Tucows Domains, Ting Internet and Wavelo.

What's next at Tucows

We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

Today, over one thousand people work in over 20 countries to help us make the Internet better. If this sounds exciting to you, join the herd!

We are seeking a highly skilled and motivated Principal DevOps Engineer to join our Cloud team. This role is pivotal in building and maintaining our in-house container service using Kubernetes, reflecting our commitment to innovative, efficient, and resilient infrastructure solutions.

In this role, you will collaborate closely with multiple technical teams and product owners. You'll play a pivotal role in connecting the dots between the intricate physical topology and the specialists focusing on infrastructure as code.

The Principal DevOps Engineer will spearhead the development of our bespoke container service, leveraging Kubernetes to ensure scalability, efficiency, and security. This hands-on Technical leadership role requires a strategic thinker passionate about driving innovation and operational excellence within our DevOps practices.

This position is fully remote-friendly, with an appreciation for occasional in-person gatherings when circumstances permit. Our collaborative, dedicated, and skilled team is distributed across four time zones—PST, EST, GMT, and CET—and we strive to coordinate our schedules around EST as much as feasibly possible. A genuine commitment to work-life balance is central to our ethos, ensuring that vacation time and flexible scheduling are not just slogans but practiced standards. We eagerly anticipate the opportunity to welcome you to our team!

Job Duties

• Lead the development and architecture of our in-house container service, ensuring it aligns with business needs and technology standards.
• Design, deploy, and manage Kubernetes clusters, focusing on high availability, scalability, and resilience requirements.
• Develop CI/CD pipelines for automated testing, building, and deployment processes for containerized applications.
• Implement proactive monitoring, logging, and alerting frameworks to manage the health and performance of services.
• Work closely with development teams to enhance application deployment strategies, promoting a culture of DevOps across the organization.
• Solve system issues across platform and application domains, offering critical expertise and support.
• Stay updated with cloud technologies and trends, advocating for and implementing innovative solutions to enhance our infrastructure.
• Mentor and develop junior DevOps team members, encouraging a culture of learning and improvement.

Knowledge, Skills, and Abilities

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• Over 7 years of experience in DevOps, systems administration, or software engineering, with significant achievements in container infrastructure and Kubernetes.
• Expertise in Kubernetes, including cluster management, Helm, and Kubernetes networking.
• Profound knowledge of container technologies (Docker, container d) and orchestrators.
• Proficiency in scripting (Bash, Python) and infrastructure as code tools (Terraform, Ansible, Saltstack).
• Experience with CI/CD tools (Jenkins, GitLab, Github, CI, CircleCI), etc.
• Deep understanding of cloud services (AWS, Azure, GCP) and managed Kubernetes services (EKS, AKS, GKE).
• Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
• Strong problem-solving skills and the ability to lead in a dynamic environment.

Qualifications Required

• Over 7 years of experience in DevOps, systems administration, and or software engineering, with significant achievements in container infrastructure and Kubernetes
• 3+ years of experience with public cloud services
• Experience with OpenStack environments is preferred

Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

The base salary range for this position is $194,000.00 - $218,00.00. Range shown in $USD for US residents. In Canada, the range is $184,200.00 - $ 207,300.00 CAD. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.