TrueMLTR

Senior Machine Learning Engineer

TrueML Technologies focuses on creating technology solutions aimed at enhancing the customer experience within the financial services industry.

TrueML

Employee count: 51-200

Salary: 112k-166k USD

United States only

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

Your Role

You will join our Data and ML Engineering team, where we're building a data-driven culture and revolutionizing how we help our users. Our machine learning engineers develop and own mission-critical ML models that serve millions of customers daily through our platform.
We are seeking an exceptional Senior Machine Learning Engineer who combines deep ML expertise with strong data engineering fundamentals. In this role, you'll architect and implement our ML infrastructure, develop production-grade ML pipelines, design robust data ETL processes, and maintain high-performance systems that power both real-time and batch decision-making at scale. The ideal candidate brings hands-on experience in productionizing ML models, optimizing data pipelines, and a proven track record of delivering large-scale ML solutions that drive measurable business impact.

Benefits & Perks

  • Everything you need to work remotely
  • Unlimited PTO
  • Medical/dental/vision insurance
  • 401k through Charles Schwab
  • Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package.
  • Company-paid short-term and long-term disability plus basic life insurance.
  • Family-friendly maternity and paternity leave
  • Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!
  • PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.
  • Paid time off to do volunteer work in your community.
  • Access to the Wellness Coach app for you and 5 family members

Key Responsibilities:

  • Building ML Infrastructure: As the main architect, developer, and owner of the Machine Learning infrastructure in production, your role will be to design, architect and build a scalable and efficient infrastructure that serves our needs.
  • ML Pipeline Development: Our vibrant data science team develops new models that solve business problems. The role of our Senior MLE is to understand each model, finding solutions to scale them, and deploy the required pipeline for them.
  • Architecting Data Platform: As a part of the Data and ML Engineering team, you will work closely with other Data Engineers to find the best solutions for building scalable data platform and supporting existing pipelines.
  • Feature Engineering: Creating and maintaining offline and online feature stores and developing requires features for each model.
  • ML Infrastructure Development: Making a scalable, modern and efficient infrastructure for ML models is one of the main responsibilities of this role.
  • Model Monitoring and Maintenance: We have a few models in production that require support and monitoring.
  • Data Strategy: Participating in data engineering team strategy decisions is a key responsibility of this role.
  • Collaboration: The Senior Machine Learning Engineer will help the data engineering team in making architectural and decision decisions that enables creating robust data and ML products, developing ETLs, and working closely with the Data Science team to scale their algorithms and deploy their models in production.

You Have:

  • Bachelor's degree in Computer Science, Engineering, or related technical field; Master's degree preferred
  • 5+ years of hands-on experience in machine learning engineering, with at least 3 years in data engineering-focused roles
  • Deep understanding of database systems, ETL architecture, and data warehousing concepts
  • Strong proficiency in Python and ML frameworks (TensorFlow, PyTorch, Scikit-learn)
  • Proven experience building and optimizing large-scale data infrastructure using AWS cloud services using tools such as Terraform, CDK, CloudFormation
  • Advanced SQL skills and experience with NoSQL databases, with demonstrated expertise in big data technologies (e.g., Redshift, Databricks)
  • Experience with Docker containerization; knowledge of orchestration platforms like Kubernetes is required
  • Strong analytical and problem-solving skills, with proven ability to design scalable, efficient systems
  • Track record of successful collaboration with data science teams and stakeholders

You Might Also Have:

  • Experience with Data Lakes and Snowflake.
  • Experience with NoSQL databases such as DynamoDB.
  • Experience with steaming technology e.g. Kafka and event based architectures.
  • Knowledge of emerging technologies and trends in machine learning engineering.
  • Familiarity with Domain-Driven Design principles
  • Certification in relevant technologies or methodologies.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.
Our Dedication to Diversity Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 112k-166k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About TrueML

Learn more about TrueML and their company culture.

View company profile

TrueML Technologies’ family of companies creates financial technology solutions that prioritize customer experience and revolutionize consumers’ experience seeking financial health. We’re a team of inspired data scientists, financial services industry experts, and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

There are many ways to measure success, but at TrueML Technologies we care about one specifically: How are we making financial services more customer-friendly and inclusive? Through our family of companies, we’re building solutions to address roadblocks to consumer’s financial health, and that impact is priceless. TrueAccord Corp is the trusted industry leader in third-party debt collection, leveraging data science and technology to deliver superior results and a best-in-class consumer experience. TrueML Products is a technology company developing AI-powered products for financial service companies and consumers seeking financial health. Our flagship SaaS product, Retain, uses patented machine learning to help businesses engage with customers at the right time, place, and channel.

Claim this profileTrueML logoTR

TrueML

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

21 remote jobs at TrueML

Explore the variety of open remote roles at TrueML, offering flexible work options across multiple disciplines and skill levels.

View all jobs at TrueML

Remote companies like TrueML

Find your next opportunity by exploring profiles of companies that are similar to TrueML. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
TrueML hiring Senior Machine Learning Engineer • Remote (Work from Home) | Himalayas