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TransUnionTR

Sales and Retention Agent - GCCA Remote

TransUnion is a global information and insights company that makes trust possible in global commerce by providing an actionable view of each consumer.

TransUnion

Employee count: 5000+

South Africa only

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What We'll Bring:

Work remotely from home within South Africa

This job advertisement is part of our ongoing talent pipelining efforts for roles that we continuously recruit for. While this is not an active vacancy at the moment, we are always looking to connect with skilled professionals who may be a great fit for future opportunities. By applying, you will be considered for upcoming roles as they become available, and we will reach out to suitable candidates accordingly.

Our positions allow you to work remotely in South Africa.

It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

A Minimum of a 100 mbps upload and download speed is required, should you be successful, you will need to upgrade your line in order to work effectively.

What You'll Bring:

  • Minimum Matric qualification
  • Proven success in telesales or revenue driven contact center environments, consistently achieving and exceeding sales targets
  • Exceptional communication and interpersonal skills, with the ability to build rapport and influence customer decisions
  • Customer-centric mindset, skilled at identifying needs and delivering tailored solutions that drive satisfaction and loyalty
  • Resilience and adaptability, thriving in a fast-paced, target-driven environment while managing multiple priorities
  • Problem-solving ability, capable of handling escalations and providing alternative solutions to retain business
  • Tech-savvy and process-oriented, with the ability to quickly learn internal systems, pricing structures, and product offerings

Impact You'll Make:

  • Contribute to business growth by consistently meeting and surpassing sales goals
  • Enhance customer satisfaction and loyalty through effective problem-solving and personalized service
  • Strengthen the company’s brand reputation by delivering a seamless, solutions-driven experience
  • Support risk mitigation and process improvement for customers, helping them optimize their operations
  • Foster a culture of continuous learning and professional development, leveraging opportunities for growth and income potential

TransUnion Job Title

Rep I, Consumer Operations Support

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

High school

Location requirements

Hiring timezones

South Africa +/- 0 hours

About TransUnion

Learn more about TransUnion and their company culture.

View company profile

TransUnion is a global information and insights company dedicated to making trust possible in the modern economy. At the heart of what we do is a culture centered on enabling consumers and organizations to transact with confidence and achieve great things. This is achieved by providing a 'Tru™ picture' of each person – an actionable view derived from a robust collection of online, offline, public, and proprietary information, all stewarded with the utmost care. For over five decades, TransUnion has been a pivotal player in the credit reporting industry, a legacy that has endowed us with a holistic understanding of consumer identity. Our commitment extends beyond simply collecting data; we focus on how this information can be leveraged for good, empowering individuals and businesses alike.

Our mission, 'Information for Good®,' is the driving force behind our daily operations and strategic decisions. We believe that by ensuring every individual is reliably and safely represented in the marketplace, we can foster an environment where opportunities are more accessible and experiences are enhanced. This philosophy is deeply embedded in our team culture, where knowledgeable and passionate professionals work diligently to manage and interpret data in accordance with local legislation around the world. We are constantly investing in new data sources and innovative technologies, fueling our expansion into critical areas such as fraud prevention, marketing solutions, and customer-driven analytics. This continuous evolution allows us to meet the ever-increasing demand for a reliable basis for trust in an increasingly interconnected world. Our work empowers organizations to better understand consumers, make more informed decisions, and build lasting trust through personalized and proactive engagement. In turn, consumers can be confident that their data identities will unlock the opportunities they rightfully deserve.

Employee benefits

Learn about the employee benefits and perks provided at TransUnion.

View benefits

401(K)

TransUnion offers a 401(K) plan.

Pet insurance

TransUnion offers pet insurance.

Paid holidays

TransUnion offers paid holidays.

Internet Reimbursement

We offer internet reimbursement.

View TransUnion's employee benefits
TransUnion logoTR

TransUnion

View company profile

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