Head of Product Delivery

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring: We're looking for a Head of Product Delivery to join our growing team. The role of Head of Product Delivery entails the management of multi disciplinary technical teams who design, build, test, deploy and support TransUnion product within a specific domain. Led by delivery managers who create, maintain and manage deliveries to agreed plans.

Day to Day You'll Be:

• Work closely with product management and product owners, to understand product roadmaps and requirements to deliver against functional commitments and non-functional needs.
• Work closely with product stakeholders, developing effective working relationships and continuous product development and release processes.
• Plan the product development priorities and put in place effective monitoring and controls to ensure the timely identification, evaluation and mitigation of risks, issues and dependencies.
• Manage product development within the software development and release lifecycle exploiting Agile development methods
• Ensure resource availability across product teams, and identify areas of risk and resource exposure.
• Manage teams and direct report to a high standard, setting expectations of high performance, high quality, and predictable delivery in line with agreed service levels and commitments.
• Create and manage a skills matrix to ensure teams are prepared and effective at building, testing and supporting Products in alignment with agreed product and technology roadmaps.
• Establish and align skills of team members to Communities of Practice to ensure adherence to standards and best practice within the wider Product Delivery function.
• Leverage skills improvement and support engineers personal development.
• Coordinate prioritisation and timely resolution of department level technical risks and issues, as well product risk.
• Coordinate weekly updates and monthly reports on the status of product development and releases against agree plans and milestones.
• Perform assessment, development and people-management of direct reporting staff - both Engineering Managers and Delivery Managers.
• Design product team structure, aligning cross team resource to adequately resource Project plans for development commitments.
• Accountable for team recruitment to maintain resource levels and skills requirements.
• Provide support and advice on product development method and best practices.
• Management and tracking of cost centre budget, and creation or capex forecasts linked to roadmap.

Essential Skills Experience:

• Ability to define product development tasks and resolve resource and infrastructure inter-dependencies across multiple product teams.
• Ability to manage complex, cross-functional, concurrent product development teams.
• Ability to communicate at all levels including senior management, via a variety of mechanisms, to external third party suppliers, partners and customers.
• Ability to define a firm foundation for continuous product development.
• Experience of managing third-party suppliers and remote product development teams.
• Management skills to co-ordinate product team structure, build and maintain morale, and create a solid work ethic across both intra and inter team.
• Passion for quality excellence, methodical, thorough and diligent.
• Strong organisational and time management skills.
• Completer / finisher.
• Risk Identifier and Manager.

Impact You'll Make:

What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days' annual leave
• bank holidays (increasing with service)
• Global paid wellness days off
• a bonus day off to celebrate your birthday
• A generous contributory pension scheme
• access to the TransUnion Employee Stock Purchase Plan
• Private health care
• a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together

Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed)

Interview Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. LI-Hybrid Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title Sr Manager, Software Development