ToastTO

Senior Manager, Quality Management Systems

Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, digital ordering & delivery, and payroll & HR

Toast

Employee count: 1001-5000

Salary: 124k-198k USD

United States only
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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Senior Manager, Quality Systems is responsible for the effective implementation, execution, and maintenance of Quality Management Systems (QMS) and compliance programs in accordance with ISO/TS 16949, ISO 9001-2015, and VDA 6.3 for processes within Toast Inc.. The Senior Manager, Quality Systems will ensure compliance with the respective QMS through a process of monitoring (audit) and training, effective change control, and effective communication of compliance requirements across Toast Hardware Engineering and Operations.

About this roll* (Responsibilities)

  • The Senior Manager, QMS will serve as a manager within Hardware Quality having responsibility to lead the deployment and delivery of Toast Inc. QMS through collaboration with business systems, engineering, supply chain, vendors, and PMO teams.
  • The Senior Manager is responsible for training of vendors and Toast staff and development of support training material associated with the deployment of the Toast QMS and all supporting documentation.
  • The ideal candidate is a change agent, well associated with stakeholder analysis and managing vision and purpose of a major initiative.
  • This candidate should be able to work across the product life cycle and should have experience in NPI in electromechanical systems as well as exposure to manufacturing quality.

Do you have the right ingredients*? (Requirements)

  • BS in Mechanical, Industrial, Software, or Chemical Engineering
  • 3-5 Years experience working in the POS field
  • Experience in developing and deploying QMS system within NetSuite infrastructure
  • MS in Engineering Management, Operations Research or equivalent
  • 15 + years of experience with a minimum of 7 years in Quality Systems
  • Working knowledge of ISO 9001-2015, TS 16949, PPAP, and VDA 6.3
  • Strong project management skills; strong computer skills and use of Google Suite of Documents coupled with strong written and oral communications skills.
  • Knowledge of Salesforce, Propel, Arena, Windchill, Agile product development and PLM systems.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.Pay Range$124,000—$198,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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About the job

Apply before

Jul 23, 2024

Posted on

May 24, 2024

Job type

Full Time

Experience level

Senior

Salary

Salary: 124k-198k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Toast

Learn more about Toast and their company culture.

View company profile

We empower the restaurant community to delight their guests, do what they love, and thrive.

As the all-in-one platform built exclusively for restaurants, we’re on a mission to enrich the food experience for all.

Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.

Our recipe for success

  • We're one team: There’s no “I” in Toast. The only way we’ll succeed is by solving problems together and sharing lessons along the way. As individuals we own our actions, support and respect each other, and embrace our differences.

  • We embrace a hospitality mindset: Empathy is our default. We strive to make everyone – from employees and customers to partners and beyond – feel like they belong. We’re fiercely passionate about our community, and are devoted to their success.

  • We're driven by purpose: We deliver results with integrity. Challenging work is rewarding work, and accomplishing our goals requires a mix of grit, resilience, and humor.

  • We're always hungry: No problem is too big to solve if we stay hungry for innovation. The bigger the idea, the better.

  • We lead with humility: Great ideas come from anywhere or anyone, regardless of tenure, title, or background. We believe your opinion matters, and that open and honest feedback is a gift. Act on it.

Employee benefits

Learn about the employee benefits and perks provided at Toast.

View benefits

Pet insurance

Preferred pet insurance pricing.

Healthcare benefits

Medical, dental, and vision insurance.

Subsidized care

Subsidized backup child and adult care.

Equity benefits

We have an employee stock purchase plan.

View Toast's employee benefits
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