Campaign Operations Manager

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Toast is building out a New Ventures business unit with the goal of researching, developing, and scaling a new generation of products and business lines that can have a substantial impact on Toast’s long-term growth. We are searching for an experienced campaign operations manager to help us with our new strategic brand focused advertising initiatives. Ideally, you have a strong background in digital advertising and a track record of successfully managing and optimizing campaigns to achieve business goals.

About this roll* (Responsibilities)

• Develop and execute digital advertising campaigns for key Toast partners.
• Lead the development of best in class reporting practices for our campaigns on Toast’s infrastructure.
• Conduct market research and analyze/interpret campaign data to present results to our advertising partners.

• Manage inventory estimates, campaign pacing and launch timelines.
• Monitor campaign performance and provide regular reporting to stakeholders, identifying areas of opportunity and improvement.
• Collaborate with internal cross-functional teams, and clients to operationalize campaigns; responsibilities include managing creatives, inventory, pacing, optimization and reporting.
• Keep up-to-date with industry trends, new technologies, and best practices in digital advertising.
• Facilitate communication with clients, including scheduling and leading meetings, answering questions, and providing regular updates and reports on campaign performance.
• Query campaign performance data and metrics from various sources.

Do you have the right ingredients*? (Requirements)

• Bachelor's degree in Business, Marketing, related field or related work experience.
• 3+ years of experience in digital advertising, with a strong focus on campaign management.
• Good understanding of digital advertising platforms such as Google Ads, Facebook Ads, LinkedIn Ads, Tiktok Ads and Programmatic Advertising.
• Experience with campaign optimization, account management, and ad targeting.
• Strong analytical skills and ability to interpret data to make informed decisions and organize thought out presentations.
• Self-motivated and proactive with a strong attention to detail.
• Must be located in the Ontario, British Colombia or Alberta Providences.

Special Sauce* (Nonessential Skills/Nice to Haves)

• Experience in an early stage technology startup.
• SQL.
• Knowledge of SEO, SEM, and other digital marketing tactics.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*We love a great bread/food pun

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].