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TidioTI

Mid AI Marketing Developer

Tidio is a customer communication platform that combines live chat, chatbots, email, and social channels into one affordable, easy-to-use dashboard.

Tidio

Employee count: 51-200

Salary: 180k-240k PLN

AU, CA + 6 more

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Location: Szczecin/Warsaw, remote, with the possibility of coming to the office from time to time

Salary: PLN 15 000 - 20 000 net (B2B)

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated, AI-driven customer service platform for small and medium businesses. Our long-term goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by supporting them with a top-notch, sales-increasing tool. We aspire to become the category-defining company of the AI era of customer success and are in a good position to achieve it.

Here are a few facts about us:

  • We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.

  • Every month, our widget is viewed by 350 million unique users, which is 4% of the global population,

  • The new Tidio AI feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖

  • We currently hire over 170 fantastic people.

  • In 2022, we secured $25 mln in a Series B Investment round (check 👉TechCrunch’s article)

  • In June 2023, our monthly MRR exceeded $1M.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video 🎥👇


About the role:

We're looking for a builder, someone who sees a problem, picks up the right tools, and ships a solution before most people finish writing the ticket.

You'll work at the intersection of AI, marketing, and frontend to helping us move faster, automate more, and eliminate manual work across multiple projects.


As a AI Marketing Developer, you will:

  • Building AI-powered tools, automations, and experiments that directly impact marketing results

  • Turning ideas into working solutions fast: landing pages, internal tools, growth experiments, brand deployments

  • Working with LLMs daily (Claude, GPT, Cursor, etc.) - prompting, iterating, shipping, not just exploring

  • Unifying multiple brands into one consistent technical ecosystem (tools, flows, deployment pipelines)

  • Eliminating manual work - if something is done by hand today, your job is to automate it tomorrow

  • Integrating AI into real marketing workflows: content production, campaign tooling, partner platforms

Biggest challenges in this role:

  • Priorities change fast - often weekly, sometimes daily. There's no long-term backlog to hide behind

  • You'll get business problems, not tickets. Figuring out the solution is part of the job

  • Building fast without overengineering - knowing when "good enough and shipped" beats "perfect and pending"

  • Working across multiple brands at different technical maturity levels

  • Operating close to the CEO and other stakeholders when things move quickly and decisions happen in real time

What you'll learn:

  • How to build AI-powered products in a real business context - not demos, not side projects, things that generate leads and save money

  • How to go from idea → shipped solution in days (we built a full partner academy platform in 3 days)

  • How to use LLMs effectively to speed up every layer of your work (code, copy, research, decisions)

  • How to work directly with marketing and make a measurable growth impact

  • How to operate without hand-holding in a low-process, high-trust environment

  • What you'll get to experiment with

  • AI tools in real workflows: Cursor, Claude Code, v0, Stitch, ElevenLabs, and whatever comes out next week

  • Full-stack product building - Vercel, Supabase, Next.js, AI layer on top

  • Building internal tools that replace expensive SaaS platforms

  • Rapid prototyping and killing your own ideas fast when they don't work

Requirements

You are the perfect fit, if you have:

  • 2+ years of hands-on commercial programming experience

  • You've built things end-to-end and can show them - not just contributed to someone else's project

  • You use AI tools daily and have opinions on which ones are good for what (and why)

  • You can go from idea → working product independently, without waiting for a spec

  • Solid understanding of modern web stack - Next.js, server components, basic backend, deploying to production

  • You know when to ask for help and when to just figure it out

  • You can work directly with non-technical people (marketing, CEO) without losing momentum

You'll stand out if you:

  • Have your own side projects, experiments, or things you've shipped just to see if they work

  • Have experience with Next.js and understand why you'd use them (not just how)

  • Are comfortable with Vercel + Supabase stack or something comparable

  • Have worked with or explored automation tools like N8N - understanding integrations and data flows is a plus

  • Have experimented with ElevenLabs, AI video/content generation, or similar creative AI tools

  • Can talk about AI tools critically - what works, what doesn't, and what you'd never use again (e.g. "I use Perplexity for research but Claude for content, because...")

  • Have worked in a product company and understand what "business impact" actually means

If you're not that much an experienced developer, but you enjoy building innovative solutions and tasting new things, we'd love to hear from you!

We would like to offer you:

  • Salary up to PLN 20.000 under a B2B contract or an equivalent within the employment contract.

  • Access to all major AI tools - and the freedom to pick the ones that work best.

  • Direct impact on marketing results from day one.

  • A team that ships fast and doesn't overthink process.

  • A role with high influence and independence.

  • Remote-first work with flexible hours.

  • Possibility to use one of our offices in Poland.

  • Great development opportunities – company-supported courses and conferences

  • 26 days off guaranteed in a year

  • Individual work tools—MacBook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs!

  • Sport & wellness benefit

  • Private medical care

  • Mental well-being program – individual therapy sessions and resources for employees

  • Free access to one of the most popular e-book/audiobook services

  • Regular social events (company-wide offsites, team events)

  • Budget for 1:1 English language classes

Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.

We now rate at 4.5/5

85% recommend us to a friend👇

Read our reviews

About the job

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Job type

Full Time

Experience level

Salary

Salary: 180k-240k PLN

Experience

2 years minimum

Hiring timezones

United States +/- 0 hours, and 7 other timezones

About Tidio

Learn more about Tidio and their company culture.

View company profile

Through groundbreaking technology, we are revolutionizing customer service at Tidio by empowering small and medium-sized businesses to unlock their full potential. Our mission is to democratize access to advanced AI customer support tools, making them accessible and effective for entrepreneurs worldwide. We believe that every business, regardless of size, deserves the ability to provide exceptional customer experiences that drive growth and loyalty.

At Tidio, we are redefining the way businesses communicate with their customers by combining the power of artificial intelligence with the human touch. Our innovative platform seamlessly integrates live chat, AI-driven chatbots, and multichannel communication into a single, intuitive dashboard. By leveraging cutting-edge machine learning and natural language processing, we enable businesses to automate repetitive tasks, resolve inquiries instantly, and focus on what truly matters—building meaningful relationships with their clients. We are committed to continuous innovation, constantly evolving our technology to stay ahead of market trends and deliver solutions that not only meet but exceed the expectations of modern digital commerce.

Employee benefits

Learn about the employee benefits and perks provided at Tidio.

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Fun stuff

Tidio Camp, winter parties, team get-togethers.

Access to coworking spaces

Every Tidioer has the possibility to work from coworking spaces.

Individual work equipment

Choose the tools that are best for you from the available options.

Free English or Polish classes

Enhance your language skills with 1:1 sessions with native speakers.

View Tidio's employee benefits
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