United States onlyGeneral Clerk Associate Representative role within the Client Service Center (CSC) supports Client Service Center operations by triaging incoming email requests, ensuring required and accurate information is provided, and assigning work to the appropriate analysts for resolution.
Requirements
- High school diploma or equivalent
- 1+ years of experience in an administrative, clerical, or contact center support role
- Experience working with shared inboxes, case management systems, or workflow tools
- Strong attention to detail with the ability to follow defined procedures consistently
- Effective written communication skills and professional email etiquette
Benefits
- Medical
- Vision
- Dental
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- 18 days of paid time off per year
- Paid holidays
