HimalayasHimalayas logo
BDBD

Customer Service Representative

BD is a global medical technology company that manufactures and sells medical devices, instrument systems, and reagents, and provides consulting and analytics services.

BD

Employee count: 5000+

Salary: 28k-43k USD

United States only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Liberator Medical Supply has an immediate need for Customer Service Representatives to provide effective customer service for all external customers by utilizing in-depth knowledge of company products and programs. The role is 100% remote and requires high school diploma or equivalent and 1+ years of medical industry or call center/customer service experience.

Requirements

  • Provide timely and accurate information to customers regarding their order status and/or product information requests
  • Process customer returns according to established department policies and procedures
  • Work closely with the Medical Billing department to resolve disputed Billing charges
  • Provide timely feedback to Customer Service Management regarding service failures or customer concerns
  • Partner with Sales Representatives to meet or exceed customer service expectations

Benefits

  • Up to 12 company paid holidays
  • Medical, dental and vision insurance
  • 401(k)
  • Tuition Reimbursement
  • Access to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 28k-43k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About BD

Learn more about BD and their company culture.

View company profile

We are Becton, Dickinson and Company (BD), one of the largest global medical technology companies in the world. Our purpose is advancing the world of health™ by improving medical discovery, diagnostics, and the delivery of care. We support the heroes on the frontlines of healthcare by developing innovative technology, services, and solutions that help advance both clinical therapy for patients and clinical processes for healthcare providers. We believe that people are at the heart of every breakthrough, solution, and step forward. Our Purpose drives us to create innovative solutions that make a meaningful impact on advancing the world of health™. We know that possibilities are endless when people feel supported and inspired. From our robust benefits to our inclusive, growth-focused culture, we're here to help you thrive both professionally and personally.

BD and our more than 70,000 employees have a passion and commitment to help enhance the safety and efficiency of clinicians' care delivery process, enable laboratory scientists to accurately detect disease, and advance researchers' capabilities to develop the next generation of diagnostics and therapeutics. We have a presence in virtually every country and partner with organizations around the world to address some of the most challenging global health issues. By working in close collaboration with customers, we can help enhance outcomes, lower costs, increase efficiencies, improve safety, and expand access to healthcare. Our organization is split across three specialized segments: Life Sciences, Medical, and Interventional. Within each of these segments, work is broken down even further into multiple business units, all focused on advancing the world of health™ by delivering complete solutions, from discovery to intervention. We're addressing significant healthcare challenges, including infectious diseases, antimicrobial resistance, and unlocking the potential of immunology and cell biology.

Claim this profileBD logoBD

BD

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

3 remote jobs at BD

Explore the variety of open remote roles at BD, offering flexible work options across multiple disciplines and skill levels.

View all jobs at BD

Remote companies like BD

Find your next opportunity by exploring profiles of companies that are similar to BD. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan