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TebraTE

Staff Machine Learning Engineer

Tebra provides a comprehensive digital platform for independent healthcare practices, combining clinical, financial, and practice growth tools to modernize patient care and streamline operations.

Tebra

Employee count: 1001-5000

Salary: 200k-228k USD

United States only

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Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

As a Staff Machine Learning Engineer, you’ll design, train, and operate best-in-class machine learning systems that power our Tebra platform. You’ll own the entire lifecycle — from data exploration and model development to production deployment, monitoring, and continuous improvement.

This is a hands-on technical leadership role where you’ll push the boundaries of applied ML in healthcare, transforming messy real-world data into reliable automation that drives measurable business impact.

Your Area of Focus

  • Design, build, and operate scalable ML pipelines for data ingestion, feature generation, model training, evaluation, deployment, and monitoring.
  • Own the end-to-end ML lifecycle, including data exploration, feature engineering, model design, validation, and productionization.
  • Continuously monitor model performance in production, detect drift, and implement automated retraining pipelines to ensure accuracy and reliability over time.
  • Leverage advanced ML techniques — from gradient boosting to large language models — to improve automation and prediction across claims, payments, and billing workflows.
  • Conduct in-depth data analysis and experimentation to identify new opportunities for model-driven efficiency.
  • Collaborate cross-functionally with engineering, product, and data teams to integrate AI capabilities directly into Tebra’s platform.
  • Establish best practices for model governance, reproducibility, explainability, and observability within regulated healthcare environments.
  • Lead and mentor engineers in applied ML methods, system design, and data-driven experimentation.

Your Professional Qualifications

  • 8+ years of professional software engineering experience, including system design, large-scale services, and production-grade infrastructure.
  • 5+ years of hands-on experience in machine learning engineering or applied AI, with a strong record of deploying and maintaining models in production.
  • Demonstrated ability to deliver significant, measurable real-world impact through applied ML — improving efficiency, automation, or business outcomes.
  • Proficiency in Python, TensorFlow/PyTorch, and scikit-learn.
  • Hands-on experience with data analysis, feature engineering, and model development on large, complex datasets.
  • Strong background in MLOps and data infrastructure (e.g., Airflow, Spark, feature stores, MLflow, data versioning).
  • Proven ability to deploy and maintain ML models in production with CI/CD, monitoring, and alerting.
  • Familiarity with cloud ML environments (AWS, GCP, or Azure) and containerization (Kubernetes, Docker).
  • Experience building or fine-tuning LLMs or generative models for structured business processes.
  • Experience with retrieval-augmented pipelines or feedback-driven model retraining.
  • Experience working with structured business or healthcare data is a plus.
  • Excellent technical communication and a product mindset — comfortable driving initiatives from concept to delivery.
  • (Nice to have) Background in healthcare software operations, or financial automation.
  • (Nice to have) Contributions to open-source ML infrastructure projects.
  • (Nice to have) Published research or conference papers in machine learning, natural language processing, or applied AI.
  • (Nice to have) Experience leading AI reliability and observability initiatives — designing monitoring frameworks, drift detection, and alerting systems for multiple production models.

(For Recruiter use only)

In compliance with California's pay transparency laws, the compensation range for this position will be provided and may include an hourly rate, annual salary, or On-Target Earnings (OTE), depending on the nature of the role. The specific compensation structure and detailed range will be discussed with qualified candidates during the initial talent screen.

Remote Pay Range
$200,000—$227,700 USD

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our Values

Start with the Customer

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits

United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Compliance & Privacy Disclosures

NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 200k-228k USD

Experience

8 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Tebra

Learn more about Tebra and their company culture.

View company profile

We are Tebra, a company born from the 2021 merger of two healthcare technology leaders, Kareo and PatientPop. Our name, inspired by 'vertebra,' reflects our core mission: to serve as the technological backbone for independent healthcare practices. We understand the immense challenges that private practices face in today's complex healthcare landscape. That's why we've dedicated ourselves to creating a single, unified platform that simplifies every aspect of practice operations, from patient acquisition to care delivery and billing. Our goal is to empower independent providers with the tools they need to not only survive but thrive, enabling them to deliver modernized, patient-centric care to communities everywhere. We believe that by streamlining workflows and automating administrative tasks, we can free up healthcare professionals to focus on what truly matters: their patients.

Our comprehensive, all-in-one platform is the culmination of years of innovation and a deep understanding of the needs of independent practices. We've combined Kareo's robust clinical and financial software with PatientPop's expertise in practice growth technology to create a seamless operating system for practice success. This integrated solution helps practices attract new patients, enhance the patient experience with digital tools like online scheduling and telehealth, and optimize financial performance through streamlined billing and payment processing. We are passionate about unlocking better healthcare for everyone. We're not just a software provider; we see ourselves as a dedicated partner in our customers' success. We are constantly innovating and looking ahead to anticipate the future needs of healthcare, ensuring that our platform evolves to meet the ever-changing demands of the industry. We are proud to support over 150,000 providers who are delivering care to more than 123 million patients across the United States, and we are committed to continuing our work to build a healthier future, together.

Employee benefits

Learn about the employee benefits and perks provided at Tebra.

View benefits

Life Insurance

Tebra offers life insurance.

Dental insurance

Tebra provides dental insurance.

Remote work program

Tebra has a remote work program.

Performance bonus

Tebra offers performance bonuses.

View Tebra's employee benefits
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Tebra

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