Product Owner

At BetSymphony, we are embarking on an ambitious project to revolutionize the online gambling industry. Our vision is to develop a cutting-edge gambling platform that will serve as the backbone for multiple different brands, each with its unique identity and target audience. This platform will leverage the latest technologies to ensure a seamless, secure, and engaging experience for users across the globe.

As a Product Owner on our team, you will own the product backlog for one or more functional areas of the BetSymphony platform — translating stakeholders needs and business requirements into clear, prioritised, and actionable work for engineering teams. You will be the bridge between the business vision and delivery, working closely with developers, QA, architects, and client-facing stakeholders in a fast-moving, regulated environment.

This role is also open to experienced Business Analysts who are ready to take the next step into product ownership — bringing strong requirements and analytical skills and a desire to grow into a fully accountable product role.

We are a team that embraces AI-assisted ways of working. We expect our POs to actively use AI tools to improve the speed and quality of discovery, documentation, and backlog management — not as an experiment, but as an everyday practice.

Requirements

• 3+ years of experience as a Product Owner or Senior Business Analyst in a software product environment.
• Proven ability to write clear, well-structured user stories, acceptance criteria, and functional specifications.
• Experience managing and prioritising a product backlog in an Agile/Scrum environment.
• Experience in iGaming — knowledge of PAM, sportsbook, casino, payments, etc.
• Strong analytical thinking — able to decompose complex business requirements into deliverable increments.
• Ability to facilitate requirement workshops, stakeholder interviews, and discovery sessions.
• Experience working closely with engineering teams — comfortable discussing technical trade-offs without needing to write code.
• Familiarity with API-driven products — ability to read API documentation and validate that requirements are correctly understood by both business and engineering.
• Active, proven use of AI-assisted tools (e.g. Claude, ChatGPT, Copilot, Notion AI) to accelerate discovery, documentation, and backlog management.
• Strong written and verbal communication skills in English (B2+).
• Self-organised, proactive, and comfortable operating in a distributed, multicultural team.

Desirable: 

• Experience working on a SaaS or productised platform (as opposed to bespoke client delivery).

• Experience with UI/UX collaboration — ability to provide structured feedback on wireframes and user flows.

• Experience with data and reporting products — ability to define KPIs and reporting requirements.

Responsibilities

• Own and maintain the product backlog for an assigned functional area of the BetSymphony platform.

• Write and refine user stories, acceptance criteria, and functional requirements to a standard that engineering teams can act on without ambiguity.

• Prioritise the backlog in alignment with the platform roadmap, operator requirements, and business value.

• Actively use AI tools as part of daily work — for drafting requirements, summarising discovery sessions, generating documentation, and analysing trade-offs.

• Facilitate requirement workshops and discovery sessions with internal stakeholders and, where applicable, client teams.

• Work closely with engineering, QA, and architecture teams throughout the sprint cycle.

• Validate delivered features against acceptance criteria and provide clear, structured feedback.

• Maintain clear product documentation in Confluence.

• Participate in Scrum ceremonies: backlog refinement, sprint planning, review, and retrospective.

• Communicate clearly on scope, priorities, and blockers with the wider product and delivery team