Portugal onlySince 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
We are hiring a Health Coach (Physical Therapist), based in Portugal, motivated by helping people build healthier, more consistent daily habits. This role sits at the heart of the Pulse Global member experience — you will be the human in a three-way conversation alongside our AI lifestyle support assistant, Phoenix, and the members you support.
Pulse Global is a daily lifestyle support service for UK adults, built around four pillars: movement and activity (including resistance training), nutrition, sleep, and stress management. This is not a clinical or diagnostic role. You will work as a Health Coach — providing accountability, encouragement, and lifestyle guidance to help members build routines they can stick to, entirely through an app-based chat experience.
This is a fully remote role based in Portugal, supporting primarily English-speaking members, with occasional support to Portuguese-speaking members.
What you’ll be doing
Be the human coach in Pulse Global's three-way conversation alongside members and Phoenix, our AI lifestyle assistant, delivered primarily through in-app chat
Provide 1-to-1 support to members through message-based chat and phone/video calls across the four lifestyle pillars: movement and activity (including resistance training), nutrition, sleep, and stress management
Provide accountability, encouragement, and personalised lifestyle guidance to help members build habits they can sustain
- Guide members through movement nudges, resistance training routines, breathwork, and wind-down content
- Share qualitative member feedback with the product and clinical teams to help improve the experience
What you need to have
Bachelor's degree (Licenciatura) in Physical Therapy (240 ECTS / 4-year programme)
Active registration and cédula profissional with the Ordem dos Fisioterapeutas (OF)
Minimum 3 years of clinical experience in musculoskeletal disorders
Fluent in English (written and spoken) — non-negotiable; majority of member interactions are in English
Proficiency in Portuguese, for occasional support of Portuguese-speaking members
Strong written communication skills — warmth, clarity, and motivation through a digital chat interface
Genuine commitment to behaviour change, member empowerment, and lifestyle-based support
Comfortable working within a defined wellness scope and redirecting clinical questions appropriately
A plus if you have:
Experience in lifestyle or wellness coaching (e.g. weight management, behaviour change)
Familiarity with digital health or AI-assisted tools
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
United States
Brazil
AT, BE + 22 more
AU, AT + 20 more
NL, PT + 2 more
Germany only